Will not print black ink in printer mode or copy mode. Color prints just fine. Tried a new black cartridge and same problem. Ink appears to be present at read head. Cleaned contacts, same problem. When running alignment diagnostic on printer it gets an alignment error. The alignment diagnostic sheet that prints shows color only and no black.
Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.
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Re: Will not print black , HP PSC 1610 All-in-One
Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps
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It sounds like the waste ink pad is saturated or the driver is corrupt. Look on the right side of printer where the cartridges park. See if ink is globbed on the pad below the cartridge. If it is it will have to be cleaned. What happens after the cartridges go through the cleaning process it will print. Then the cartridges park on the waste ink pad and gets plugged up again. If it is not that it could be the drivers are corrupt. Uninstall the drivers and reinstall.
Go to your print driver, should be in the "printers and faxes" folder in XP. Right click on the driver and select properties from the drop down menu. Go to the Advanced Tab and select "printing defaults". Look for an option entitled "print all text in black", under the Advanced tab, in document options. See if that is disabled. Enable it if so and test.
I had this exact same problem - probably about a week after I put in NEW cartridges. I took them out, wiped the bottom off with a tissue (black and color) and put them back in. Did a test print and everything looks fine now.
The light source has failed thus the original is not being illuminated.
The copier thinks you are copying a black piece of paper.
Printing from the PC does not require any light source, therefore printing is not affected.
Check your manual to see if it mentions a replacement routine; if not, and if it is no longer under warranty, you are maybe stuck with tossing it or taking to your friendly neighborhood techie who is trying to pay his rent.
According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:
"The unit will perform mono (or black) copies using the color
cartridge to create a composite black in Normal
and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.
The color cartridge may be out of one color of ink. Run a self-test page to
verify that all the colors are there. Replace the cartridge if they are not."
In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?
These instructions are for Windows Vista users - I've never used XP to do this, but I'm sure it's similar.
Go to Control Panel/Printers and select the printer you want. Click "Select printing preferences" on the toolbar above. The options listed might be different for different printers (I haven't checked) but on my Dell printer I go to Advanced/More Options and under the "Complete-a-Print" section there is a checkbox labeled "Use color cartridge for all black printing." I imagine other printers have something similar. It comes out a dark grey/brown color.
Don't forget to uncheck it when you get more black ink!