My previous system crashed, I installed windows xp and now my speakers wont work. I have Platinum JBL series, speaker. The light is on but no sound.
Please help.
i recently bought a computer with vista. not liking vista installed xp from a microsoft disc. turned the computer on all working great except speakers. iv tried 3 different speakers and ear plugs. they worked fine on vista. i went to device manager and the only thing wrong says: multimedia audio controller with a yellow question mark. not sure what this means. i was told to download realtek.. i did so and still not working. just wondering if anyone could help. thanks.
i recently bought a computer with vista. not liking vista installed xp from a microsoft disc. turned the computer on all working great except speakers. iv tried 3 different speakers and ear plugs. they worked fine on vista. i went to device manager and the only thing wrong says: multimedia audio controller with a yellow question mark. not sure what this means. i was told to download realtek.. i did so and still not working. just wondering if anyone could help. thanks.
AnonymousMay 10, 2008
i have platinum jbl series speakers and the control panel says their is no sound device installed the power is on and i tried to turn off the computer and pull out the speaker wire and plug it back in and turn computer on again but it didnt worki have platinum jbl series speakers and the control panel says their is no sound device installed the power is on and i tried to turn off the computer and pull out the speaker wire and plug it back in and turn computer on again but it didnt work
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Your drivers may also need to be updated. Check the "Devices" section under your 'My Computer' and look for any driver updates -- this can a be common issue with audio when reinstalling operating system software.
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6,966 Answers
Re:
Hi,
It may not be a problem with the speakers but the the sound drivers of your PC. Verify that your Sound, video and game controller drivers are installed correctly/completely with no yellow or red markings in your Device Manager.
If yes, try to uninstall and re-install using the original CD that came with the motherboard/PC as driver source. Alternately, you can download newer drivers if available.
Hope this be of some idea/help. Post back how things turn up or should you need additional information. Pls include brand/model/version of your PC or motherboard.
Good luck and kind regards.
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If you have an extra headset around, plug it into the same place the speakers are plugged into, if it works, your speakers are bad (or check to make sure the power light is on on them and that their volume knob is turned up).
If you still do not get sound, click on your little volume/speaker icon by your clock, then click 'mixer' at the bottom of it (Windows 7 hopefully?). Make sure the different volume controls are turned up because sometimes one low one will affect the entire system.
(If Windows XP, right-click the speaker, then 'Open Volume Control'. Adjust until you hear sound.)
Startmenu->Control panel->click:sound and audio devices
A window should open.
If you see anywhere in the window, written ,
"no audio devices installed",
then you need to install the sound driver .
Hi!
The kind of speakers usually don't effect what drivers you have to use. If you have your motherboard cd then you can install the sound drivers from that cd. And, if you still are unable to find them in the cd then please tell me the model no. of your PC(and/or model no. of the motherboard).
Please rate this solution as FixYa if found useful.
Thanks
Rylee
the red and white x indicates that your speaker is in mute mode. you just have to click that speaker icon and uncheck the mute. then you'll hear a music thats for sure.
i recently bought a computer with vista. not liking vista installed xp from a microsoft disc. turned the computer on all working great except speakers. iv tried 3 different speakers and ear plugs. they worked fine on vista. i went to device manager and the only thing wrong says: multimedia audio controller with a yellow question mark. not sure what this means. i was told to download realtek.. i did so and still not working. just wondering if anyone could help. thanks.
i have platinum jbl series speakers and the control panel says their is no sound device installed the power is on and i tried to turn off the computer and pull out the speaker wire and plug it back in and turn computer on again but it didnt work
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