Hello and welcome to FixYa . In order to re-install WinDVD 9, remove all traces of WinDVD manually only delete the folders if they exist, and if allowed.If you cannot delete a folder, try renaming the folder by adding .old to the name of the folder. You will need to show hidden files and folders on the computer on XP go to Start, All Programs, Windows Explorer,tools, Folder Options, View, Hidden files and folders, Show hidden files and folders. Using windows Vista Start button , Control Panel, Appearance, Personalization, Folder Options, View, advanced settings, Show hidden files and folders, OK. The following folders will need to be erased.
Go to My Computer Use Start button, or on the Desktop. On Vista, Computer. Double click on C: drive, Documents and Settings and the folder named after your username.
When you reach the "InterVideo" folder, there will be a DVD9 folder, which is the one you are looking to erase. Note -This folder may be named Corel\DVD9 instead of InterVideo\DVD9 Erase the following folders Go to C:\Program Files\InterVideo or Corel delete the folder DVD9 Go to C:\Program Files\InterVideo\Common
delete the folder Bin Go to C:\Program Files\InstallShield Installation Information
delete the folder {E3993D46-AE3F-402E-9F9D-EEBDFBEC3564} Go to C:\Program Files\Common Files
delete the folder InterVideo Go to C:\Program Files\InterVideo\Common\
delete the folder Bin The second place to remove WinDVD 9 settings is in the registry.
Go to Start, Run type in regedit click ok. left hand column will be a list of items double click on HKEY_CURRENT_USER double click Software and InterVideo At the very end, when you reach the InterVideo folder,erase
the DVD9 folder, by right clicking on it, and hitting Delete.
Erase the following HKEY_CURRENT_USER\Software\InterVideo
delete DVD9 HKEY_LOCAL_MACHINE\Software\InterVideo\
and DVD9 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
and {E3993D46-AE3F-402E-9F9D-EEBDFBEC3564} Restart the computer. Go to Start Run type in "%temp%" and hit Ok. Erase as many files as possible .In the "Edit"
menu, click Select All, go to the File menu click
delete.Say yes to delete Reinstall your software and it will accept your key. Hope this gets you going. Please Rate Me. And you can always Ask Me.
%temp% dont use " marks just type this in at end of instructions %temp% look fo this "%temp%" in response CT8
If you receive an error message when you choose to Connect and activate online, choose the "Phone Corel" option and contact your nearest Technical Support Center. 0800 49 861 Belgium (Dutch)
Note: During
installation, if you do not enter the serial number you received after
purchase, you can enter it later, but the product will initially run in
trial mode and will affect how you can later activate the product.
Activating the product:
Launch or close your product.
From the Thank you for purchasing screen, click the Activate now button.
If there is no active Internet connection, you will be prompted to either connect or phone Corel to activate. 0800 49 861
From the activation
successful screen, choose to keep a record of the product activation
information by choosing to Save to file or Print now options. This
activation information can be helpful should you need to reinstall the
product.
Click Finish and the product should launch and no longer prompt for activation.
Contact Corel International Customer ServiceBelgium (Dutch)
0800 49 861
I hope this gets you going. We can always chat just click on my name under my profile and get fixed today I be happy to walk you thru a complete install.
Hello I'm so excited to hear you were able to resolve your issue. With a self evaluation I would agree with the latter. I guess it's what happens when you grow as a analytical person. I'm definitely open to networking [email protected] And You're welcome, Thanks for the great Rating.
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clarktravis8, thank you very much for your answer. It was a big help. I managed to delete all the items you mentionned. Windvd9 (standard) is installed but still won't work. I have the key and try to "connect" but then a message appears "an internet connection is required. Please connect to the internet and try again. I'm on the internet and logged in on the corel website.
(I followed the instructions from the corel website - pdf)
Could you do me another favor and help me out here please?
Good night (it's past midnight here) and thank you in advance, Marianne Verhamme
clarktravis8, hallo Once more you have been very helpfull. CorelWindvd9 is working now. You are realy very skilled.
Many thanks. Marianne Verhamme
clarktravis8, Everything is fine now, still I have something that puzzles me. How did you pick out Dutch, out of the 3 official languages in Belgium (Dutch, French and German) to advice me. Is it the way I write or are you clarevoyant? The latter could make you very wealthy. Please do not misunderstand me, I'm very happy with your help.
Have a nice day, sincerly yours, Marianne Verhamme
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