Question about Lexmark X75 All-In-One InkJet Printer

1 Answer

Faxing I can send faxes all day long, but I cannot receive faxes at all. I will get a message that an error occured when receiving the fax and then my all-in-one will automatically redial the failed fax number

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  • Anonymous Nov 08, 2007

    We have moved house and the old fax line is now disconnected, we are on a wireless BT system with one telephone number for house and fax line. HP 2510 user manual does not explain how to change this number from old to new. I have uninstalled then reinstalled disk, still no joy, driving me nuts!!!

    It worked perfectly well before this, with no problems.

  • Anonymous Mar 27, 2008

    cannot fax or recieve

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1 Answer

Anonymous

Make sure that you have settings to RECIEVE FAX.

Go to start on your Desktop. Click on All Programs. When window opens, click on accessories. When accessories window opens, click on COMMUNICATIONS. When the Communications window opens, click on Fax. When the Fax window opens, click on FAX CONSOLE. When the FAX CONSOLE window opens, click on RECEIVE FAX NOW.

 

You might have to wait until your telephone/fax machine, rings and then click RECEIVE FAX NOW if it does not work automatically.

 

The person who is sending you a Fax might have to inform you they are sending a Fax to you right now.

 

Hope this is helpful to you. Good luck.

Posted on Oct 17, 2007

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1 Load the document face up into the Document Tray.
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Check that the phone cord is plugged in correctly and is not cut, creased or damaged.


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Per HP:

Definition

An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).

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Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

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The sender has pressed cancel button while the reception was in progess.

In rare conditions, incompatibility has been encountered by two faxes and causes the sending fax to abandon the fax call.

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