Question about Kenmore 24032\24036 Top Load Washer

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Drum out of balance after repair on 20722 kenmore washer

I just replaced the coupler on my 20722 Kenmore washer and now the wacher goes out of balance when it goes into the spin mode. I open the lid and make sure the clothes are not out of balance and close it and it is still out of balance. I there some way to re-balance the drum?

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Posted on Apr 27, 2009


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My washer doesnt twist black and force

sounds like you have a belt broken that moves the drum...replace and should be ok...

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My Kenmore 70 series washer sounds like it has something stuck in it and makes a grinding and buzzing noise the agitator will barely move but the washer will drain but not spin

That could be the motor coupler. It could also be the transmission. It is pretty easy to fix. I recently worked on my brother's washer:

If you need further help, reach me via phone at

Aug 04, 2012 | Kenmore 20722

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I need an owners manual for troubleshooting for a kenmore 70 series model 110 20722, serial CK4011186, type 111 When it spins out the wash water and rinse water not all of it goes out? Does it have a...

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Based on the 20722 Stock Number, the following might be the Sears diagram site for your washer. Check under the Lid for the exact model number:!retrieve.pd?modelNumber=110.20722990&pathTaken=partSearch

Two possibilities:

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

If the motor coupler is OK, the problem could be the clutch:

Sears has a replacement clutch band kit.

See the following for how to pull the pump, motor and transmission.


Also see the Whirlpool / kenmore service manual for these washers.$FILE/L-55.pdf

Both the Motor coupler (available from most appliance parts stores) and the clutch band kit are relatively inexpensive.

See the Following Whirlpool parts list for alternatives to the Sears part numbers.

These models don't really have a filter but I'd check the hoses to and from the pump and inside the pump to look for any obstructions in addition to the Motor Coupler (about a $20 part) and the clutch.

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something caught in drain pump, clamp hoses and remove pump inspect repair or replace.

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Buzzer went off because clothes were off balance now machine will

Needs new motor coupler, Go to appliance guru web site for details on how to replace it

Jan 01, 2009 | Kenmore 24032\24036 Top Load Washer

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Kenmore 70 series will not drain or spin

It sounds like the lid switch. If it ws the coupler the water would drain. Check to see if the lid switch is clicking when you put the lid down. replace the lid switch. You have a great washer. Fairly cheap fix.

Nov 20, 2008 | Kenmore 20722

1 Answer

Kenmore 20722 Motor Coupler or Cluch assembly?

Its easy to check the coupler, i would do that first to make sure then if its ok , well clutch. Kenmores, a.k.a. whirlpool's , are very common to have both problems. Just remove da pump and hoses, then remove the motor and check the coupler.

Sep 21, 2007 | Kenmore 20722

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Kenmore 20722 won't spin

285753a is the part number for the motor coupler no problem hope it helps

Mar 21, 2007 | Kenmore 20722

1 Answer

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motor coupler 20 bucks from the repair store 285753a is the part number i believe gl

Mar 21, 2007 | Kenmore 20722

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