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Black screen When playing games on my Acer Chromebook the mouse quit working so I pushed the power button to reboot the system. It came on with a black screen. I unplugged and rebooted and got my screen back but again the problem with the touchpad mouse disappearing - actually used tab to shut down system and when rebooted the black screen. This Chromebook is 2-3 months old.

5 Related Answers

cpenzes

DEKR

  • 1102 Answers
  • Posted on Jan 15, 2009

SOURCE: acer 3500 mouse touchpad totally frozen

have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

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Anonymous

  • 2 Answers
  • Posted on Apr 07, 2009

SOURCE: My Acer 5630 laptop turns off automatically

Alongside cleaning out the fan, try use your laptop on a hard surface, not your lap! Don't put anything like a pillow underneath. Use it on a flat hard surface and the heat has chance to escape!

Anonymous

  • 7 Answers
  • Posted on May 25, 2009

SOURCE: My Acer Aspire One shows black screen only.

Acer Aspire One BIOS Recovery The AA1 has a built-in BIOS recovery routine, making it possible to flash the BIOS even if the system doesn't boot anymore. It's only meant for emergencies and may void your warranty, so use at your own risk.

Follow every step carefully!

First format an USB stick with FAT.

Download the latest BIOS, and put both FLASHIT.EXE and the BIOS file in the root directory of the stick. Rename the BIOS file to ZG5IA32.FD, that's important. Do not remove the USB stick.

Turn the AA1 off, make sure both battery and AC adapter are connected. Press Fn+Esc, keep it pressed and press the power button to turn the AA1 on. Release Fn+Esc after a few seconds, the power button will be blinking. Press the power button once. The AA1 will now initiate the BIOS flash, do not interrupt it under any circumstances. After a while the power button will stop blinking, and the AA1 will reboot shortly after. Wait patiently.

The BIOS has been flashed and all settings reset to default.

If for some reason you made a mistake during the procedure and it doesn't reboot by itself wait 5 minutes before turning it off, just to be safe that it isn't still flashing the BIOS.

Download WIN98BOOT.ZIP and HPUSBFORMATTER from the internet normal bootable like a diskette won't work with a usb stick
I had mine 2 months it's a common problem with the notebook.
The onely thing that you have to do is download these programs with someone with a internet connection.

Good luck

Anonymous

  • 118 Answers
  • Posted on May 28, 2009

SOURCE: acer aspire 5520 won't load up upon reboot

Looks like you've had a bad day with computers! Let's see if we can take some of this on today...

On the first laptop (these ideas may work for both, but I'll address them the way I would my own, and we'll go from there), it looks like there is too much stuff being loaded into memory during system startup. This is not uncommon, particularly in computers which have teenagers as primary users.

I would restart the computer, and after the manufacturer's splash screen and before the Windows splash screen, hit the F8 key on your keyboard. This should bring you to a startup menu, which will be a black screen with white writing on it. You will be able to make your choice by moving up and down with the arrow keys on your keyboard. Choose SAFE MODE and hit enter.

If you do not see this screen, then you did not time the hitting of F8 corectly. You'll have to restart and try again.

Once in safe mode, click Start, then RUN. With Run open, type this command MSCONFIG and hit enter.

The next screen that opens is the configuration utility, which allows you to change the things that start with your computer. The last tab on the top should be STARTUP. click this.

Because we are shooting in the dark here, and we are not sure what is stopping the startup process, in the lower right corner of the window is a button that says Disable All. Choose this and click APPLY.

When the mouse comes back, click the next tab, which says SERVICES. Under the first window, you will see a small check box next to a line that says Hide All Microsoft Services. Place a checkmark here.

Again, in the lower right corner, click Disable All. Then click OK. When asked to restart, chose yes. This time the computer should start normally.

Now, this should start your pc, but you still have trouble with no AntiVirus software on your computer. The programs are there, they are just turned off. You'll have to open the program from the program files list, and enable it once again.

I'll comment on the other one after I eat dinner with my family.....

Anonymous

  • 7 Answers
  • Posted on Jul 18, 2010

SOURCE: Acer Aspire One Netbook 8.9' Won't Boot Up !!!

The Acer Aspire One has a built-in BIOS recovery routine, which can boot into a minimal BIOS environment via a special boot block to re-flash the BIOS, even if the system does not pass POST and does otherwise not boot anymore. This is also known as crisis disk mode.

First format an USB flash drive with FAT. It does not need to be bootable.

Download the latest BIOS, and extract all files from the zip file. Put both FLASHIT.EXE and the BIOS file with FD suffix in the root directory of the flash drive. The files must not be in a folder. Rename the BIOS file to ZG5IA32.FD before proceeding. It only works with this exact filename.

Turn the AA1 off, with the flash drive still connected, and make sure both battery and AC adapter are also connected.

Press Fn and Esc simultaneously, keep them pressed and press the power button. Release Fn+Esc after a few seconds. The power button starts blinking at this point. Press the power button once. The AA1 will now initiate flashing the BIOS. After a while the button stops blinking, and the AA1 reboots shortly after. Wait patiently.

If it doesn't reboot by itself, but keeps blinking, wait at least a few minutes before turning it off, and try again.

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