My washer is not draining and has slowly filled with water

Clean the drain pump basket. http://www.youtube.com/results?search_query=kenmore+elite+front+load+washer+drain+pump+cleaning&oq=Kenmore+Elite+Front+Load+Washer+drain+pump+clean&gs_l=youtube.1.0.33i21l2.425000.427123.0.432800.6.6.0.0.0.0.410.1517.2-5j0j1.6.0...0.0...1ac.1.lQhVllMwg9M

Hello, welcome to FixYa.

Based on your information posted I understand you have the Kenmore HE3t washer, correct ?

Reading your description and factoring in all you've done and inspected, it may in fact be a faulty pump...(the F02 ultimate worse case) even if it is draining slowly it does not rule it out, trust me I've seen many of them.

By reading your post I've gathered you are pretty thorough so I don't expect you missed it, but I must mention it or I wouldn't be thorough either, I think you can appreciate that, have you checked the back-flow/check ball ?

If not, here's how...

Pull the boot off if you have not and just see if anything has got in there to obstruct the "ball" from working correctly. It is shown here...(this is from the back, but you can do it from the front...just not as easily...in my opinion)


Undo the clamp and inspect inside...if you have not already.



It's amazing how often I find this ball "stuck" or the bellows clogged with debris of all sorts of items...definately worth looking into before declaring the pump has failed. Good luck. Let me know how you make out as I said and if I can help you in any manner going forward I will do whatever I can.

I've also included a more thorough link of my repair tip below

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for choosing FixYa. Please take a moment to rate the info provided here and a testimony on your experience here at FixYa today is appreciated.

Regards,

Macmarkus :)

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Check your drain hose for siphoning. this is a common problem, make sure only about 8 inches is sticking into the drain, and the drain line is higher then the mid point of the washer, ex: drain hose must not leave the washer and head directly to the floor, must make a loop upwards, then enter a drain appx. 3+ft high. Drain hose from washer not to enter drain plumbing more then 8".

Remove the lower front panel 3 screws across the bottom. Pump will be behind this panel.

There is an awesome guy on fixya with this:

http://www.fixya.com/support/r622155-kenmoreelitewhirlpoolduetdoorjammed

http://www.fixya.com/support/r615354-fherrorcodewhirlpoolduetkenmore

http://www.fixya.com/support/r3608632-f20_error_code

The inlet valve will need to be replaced. Its a fairly simple procedure and a pretty inexpensive part.

the drain pump on this unit has a clean out. There is probably debris in the pump. remove the lower front cabinets. There are three screws almost at floor level that hold it in place and open the drain pump it has a handle on the drain pump that you can twist to remove.

the water inlet solenoid valve has debris stuck inside of it, thereby not allowing complete "off" mode. best to remove it and clean the water path thoroughly. valve is found by tracing the inlet water hose.