Samsung G2 Portable External HX-MU050DC/ GB2 Hard Drive Logo

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PRATIMA CHANDRA Posted on Oct 24, 2013
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My samsung G2 PORTABLE 500 GB EXTERNAL HARDDISK DRIVE HX-MU050DC/JB2 IS NOT WORKING AND IT IS IN WARRANTY PERIOD.CAN IT BE REPLACED?

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DavFixYa

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  • Expert 144 Answers
  • Posted on Oct 25, 2013
DavFixYa
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Call Samsung ASAP while it is under warranty. 1-800-726-7864

3 Related Answers

bronk50

Brian Sullivan

  • 27725 Answers
  • Posted on Feb 14, 2012

SOURCE: My Samsung G2 Portable HX-MU032DC - hard drive - 320 GB transfer speed is only 1mb

not sure what transfer speed you are referring to
if its download speed this is related to your internet ISP modem/router and bandwidth speed

http://www.webstatschecker.com/stats/keyword/test_internet_speed

if you want to speed up your computer adding more ram is the best way of speeding your computer up
hope this helps

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bronk50

Brian Sullivan

  • 27725 Answers
  • Posted on Feb 14, 2012

SOURCE: I FORMAT Samsung G2 Portable External HX-MU064DC/ GB2 640 GB USB 2.0 Hard Drive TO NTFS INEED IT TO BE FAT 32


you might need some third party software to change it from ntfs to fat 32
Partition Magic 8.0
http://www.filehoo.com/download/Partition-Magic-8,0.aspx

or
http://download.cnet.com/easeus-partition-master-home/3000-2248_4-10863346.html
hope this helps

Anonymous

  • 2 Answers
  • Posted on Feb 17, 2013

SOURCE: Hello, I formatted my external hard

Its not your external hard drive this known problem with Samsung portable drives.

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0helpful
1answer

Broken mini usb contection
If your talking about the cable, replace the cable. If your talking about on the external hard drive, either replace the drive if it's under warranty or go buy a new external hard drive enclosure, open the samsung HDD, put the drive in the new enclosure. Opening the enclosure will typically void the warranty.
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Dec 23, 2012 • Samsung G2 Portable External HX-MU050DC/...
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I have a Samsung hard drive g2 500 gb that has been plugged into a mac and now will not open again on my pc. It opened folders initially on the mac, but now will not open on either. The blue light flashes...
Your data is likely still there. For help contact an online data recovery service such as http://FreeDataRecovery.us

They perform online data recovery over the internet and also offer do-it-yourself data recovery advice.
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Oct 22, 2012 • Samsung G2 Portable External HX-MU050DC/...
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I have a brand new samsung G2 500gb (MU050DC/GB) external harddrive and I want to use it to transfer between computers (work and home). My work laptop operates Win7 and recognises the drive. I have WinXP...
A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive

To fix this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. (from Microsoft website)

http://support.microsoft.com/kb/925196#letmefixit
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Jul 11, 2011 • Samsung G2 Portable External HX-MU050DC/...
0helpful
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Hello, I formatted my external hard drive Samsung G2 HX-MU050DC and i lost the drivers. I can not find drivers. Can you help me please? Because i can no longer read the files that are on it. Thank you...
According to the microsoft site your external hard drive which is the Samsung G2 HX-MU050DC doesn't need any additional software it is automatically installed when connected..Maybe try to connect it to other USB port I preferred you connect it at the back of your CPU..If this doesn't work try to connect your external hard drive to other computer if it still doesn't work. sad to say but the problem is your external hard drive..
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Jul 06, 2011 • Samsung G2 Portable External HX-MU050DC/...
0helpful
1answer

I have this product. "Samsung
You need a data recovery service. This guy does it remotely and just works off of donations. http://FreeDataRecovery.us
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Jul 03, 2011 • Samsung G2 Portable External HX-MU064DC/...
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Samsung g2 cannot dectect
Reboot your PC without the external hard drive first then pulg it in and it should reconize it. If nort then go to control panel and system and device and make sure the port is showing that it is connected and turn on. when you are at the device menu, disconnect and reconnect, that sometimes work to.
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Jun 03, 2011 • Samsung G2 Portable External HX-MU050DC/...
0helpful
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The green card smels burnt an not working
With most electronics when you can smell something burning, a component in it has broken. I would recommend sending it back to Samsung for a replacement. Go here (http://www.samsunghddvalue.com/WebRMA/WarrantyCheck/endUserWarrantychecker.aspx) and put in the serial number and follow the instructions to request and RMA. Once you put in all your information, Samsung should contact you with further instructions on how to get a replacement.
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May 10, 2011 • Samsung G2 Portable External HX-MU050DC/...
5helpful
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I need driver of samsung g2 portable hxmu050dc more thank
if you are having trouble with your drivers
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver hope this helps
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Apr 23, 2011 • Samsung G2 Portable External HX-MU050DC/...
0helpful
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I was doing a Virus scan out of suddent someone trip on my laptop cable and when i tried to boot up , the PC tried very hard to recognise the disk but to no avail
The shock has damaged the hard disk - this is unfixable, you will need to replace the hard disk and reinstall Windows.
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Apr 03, 2011 • Samsung G2 Portable External HX-MU050DC/...
3helpful
2answers

I have a Samsung G2 500GB hard drive, and every time I plug it into a computer, it will say that the USB Device has malfunctioned and is not recognised. I have tried plugging it into different computers...
Sounds like a driver issue with your hard drive. If you have the software that came with the hard drive you may be able to reinstall the drivers. Or, alternatively, look up the hard drive online and download the drivers from Samsung's website.
Read full answer
Mar 11, 2011 • Samsung G2 Portable External HX-MU050DC/...
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