Question about Fargo Pro LX ID Thermal Card Printer

2 Answers

SmartGuard troubles I have a Pro-LX. I just purchased the SmartGuard Card, and got the SmartGuard software from a Fargo Dealer. When I go to enter the password to encode the card, it does nothing but make the laminator rolls turn. I tried reinstalling the printer driver, and even installed the driver and smartguard on another computer with the same result. I also switched cables and checked the DIp switches to make sure it wasnt in any kind of service mode. Please help, I am stuck.

Posted by ID Guy on

  • xfredxsterx Jun 06, 2008

    I am having the same exact problem, but I have a Pro-L printer..(same as LX, just without the Mag Encoding capabilities) I was just wondering if you had gotten the problem figured out or not?? Any help would be greatly appreciated. Thanks.

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2 Answers

Anonymous

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Sounds as if you may have the wrong software version and or Smartcard mismatch.
There were two versions of smartguard software: version 1.01 for Pro series and version 1.03 for DTC series.
The smart card must also match the printer series, it is printed on the card.
One other thing, some printers have the slot for the smart card but no smart card reader installed.

Posted on Aug 09, 2009

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Anonymous

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I am having the same exact problem with the Pro L. Did either one of you figure it out? I just spent $100 on the SmartGuard and now I cannot get it to work

Posted on Jun 20, 2009

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