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Posted on Sep 29, 2007
Answered by a Fixya Expert

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Philips pc camera SIC4750/27

I jus got a philips pc camera SIC4750/27 and i got the software installed and the picture is fine and i plugged the head set up. but none of the videos i make have sound why isnt the microphone working????

  • 20 more comments 
  • Anonymous Nov 21, 2007

    ican't seem to get the microphone the same time with the web cam

  • Anonymous Nov 30, 2007

    Im trying to use my camera online for this new job I just got. I can se myself on the cam but I cant use it online. HELP ME!!!

  • Anonymous Dec 16, 2007

    My microphone i got with the Camera Wont work How to I get it to Work?

  • Anonymous Dec 19, 2007

    The software messed with my sound settings. The picture was very bad. I am very disappointed in Philips - I thought that they knew better.

  • italgirl1967 Dec 26, 2007

    Has anyone found a solution to the no audio problem? We're running Vista and the web cam works, but we can't get audio at the same time as video even though the mic sounds like it's on. Thanks

  • Melissa788 Jan 06, 2008

    The webcm works perfect. The headset not so much. I've plugged it all in and test it and it works for the testing. When I try to talk on yahoo messenger or msn messenger it says I have no mic available. So, I can hear sound coming out of the headset but I can't talk. How do I fix this problem?

  • blackqueen Jan 08, 2008

    I see about eight peoples with my problem, I lost my cd now I can't down load my web cam, can u help me, hate to buy another one.


  • money444 Mar 11, 2008

    i see the cam just fine it the sound i cant hear

  • mjscherer Mar 14, 2008

    The cam works fine, but I can't get the mic to work. What do I need to do?

  • driller1 Mar 31, 2008

    i got the same problems with philips i make videos and theres no sound it sounds likes its on i hear myself but no voice when on yahoo or making a video philips sucks dont buy this webcam its the sic4750/27

  • stonersftbl Apr 23, 2008

    I can't seem to download the software I got with my Phillips pc camera SIC4750/27. Can you help?

  • bookman59 Apr 26, 2008

    i need to no how to get the video part to work. thanks

  • Anonymous Apr 30, 2008

    My software doesnt download.

  • Anonymous May 26, 2008

    computer says it is not compatible with windows vista

  • Anonymous May 27, 2008

    philips pc cameron model number sic 4750/27

  • sln1984 May 30, 2008

    I need to download the program.

  • pandrous Jul 06, 2008

    same problem.. video works, have tried dozens of things.. but mic isnt working...

  • Anonymous Aug 23, 2008

    I need to download the program

  • Anonymous Aug 27, 2008

    i have the same camera but i don't have the software does anyone know where to get it?

  • Anonymous Oct 13, 2008

    i haven't drivers.

  • blanca1160 Nov 29, 2008

    i need help i lost my cd

  • Anonymous Feb 19, 2009

    I installed my amcap and it works fine but my mic is not working how can i make it work


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  • Philips Master 2,130 Answers
  • Posted on Dec 24, 2013
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Joined: Dec 03, 2011

1st You download Webcam Driver.
philips pc camera driver After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.



Hello everyone I just got this product and had video but not audio. I GOT IT I think that’s the best solution ever. Go to control panelà Volume controlà properties check the microphone box for both playback and recording
Go to C:\Program Files\NetMeeting and run the conf.exe install it and it’ll pop up an option that test’s you microphone and sound . That’s when I realized that my microphone was working . After you finish the installation run net meeting and go to tools audio tuning wizard do the same.
Finally go to the Philips camera window AMCAP and record your video remember the “capture audio”,, you’ll see it works


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  • Contributor 40 Answers
  • Posted on Jan 27, 2008
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I have the current software for that perticular webcam email me at [email protected] and ill give u a copy!

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Normal 0 AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
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Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
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Hope this might jump start the fix, I don't have vista =S
Dec 23, 2008 • Cameras

Ive conected my philips webcam SPC110NC to the usb port in my computer and ive tried to use it on windows msgr. no pic has showed. me and the person im connecting to have the same camera, neither one can...

What a joke. You have to install or at least configure drivers (from Philips; read what came with the camera for a site to get drivers by) for the camera to work. Then, when you can select the camera as an input device and 'scan' images (e.g. in GIMP or IrfanView or some photo tool) from the Philips unit, you're ready to configure Windows Messenger to use it. After should be seeing pictures fine.

It's like you connected a piano to an orchestra, but no pianist (or more directly, a camera head to a vision controller, but no shutter sync control.)


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i jus plugged mah concord eyeQ duo 2000 digital camera into mah usb port and it downloaded the drivers for me without usin mah disc on mah vista...


IMPORTANT: Do not drag and drop pictures into the GoGear with Windows Media Player or Windows Explorer. Also ONLY JPG/JPEG images are supported.
First check your computer to see if you have the latest version of the Philips Plug-in installed.
  1. Click Start > Control Panel > Add or Remove Program.
  2. Search and select Philips Device Plug-in. Click “Click here for support information” to check the version.
  3. If you already have the latest version (V3.13.00 for HDD6330 or HDD6320) (V3.14.00 for HDD1420, HDD1620, HDD1630, HDD1635 or HDD1830) then there is no need to upgrade.

If you need to upgrade your Philips Plug-in:
  1. Launch Internet Explorer
  2. Go to the Philips support site at
  3. Select your country & language.
  4. Enter the model number and click on "Search".
  5. Select the model number if there is more than one listed.
  6. Click on Software & drivers on the left-side menu.
  7. Double click the respective language under PC Software to save the exe file on your PC.
  8. Download the file to your Desktop on your PC.
  9. Run the LM_XXX.exe to start the installation.
  10. Follow the screen instructions to complete the installation of Philips device plug-in.

Once you have the latest version of the Philips Plug-in installed, please follow the below steps to transfer your picture(s) onto your GoGear.
  1. Launch Windows Media Player.
  2. Go to File> Help> About Windows Media Player to check if the ve rsion is 10. If not uninstall your existing version of Windows Media Player and install the correct version of Windows Media Player from the installation CD1 or Microsoft's website.
  3. Make sure the Philips Plug-in is installed on your PC. To check whether this Plug-in is available on your computer, go to Start> Control Panel> Add or Remove Programs and check if Philips Device Plug-in is listed. If not, re-install the software from the installation CD2.
  4. Check and make sure that the "Enable picture support for devices" option on Windows Media Player has been selected.
  5. Go to File> Add to library. From the menu, choose to add pictures from folder or by searching your computer. These files will be added to your library.
    Note! Files that are directly under “My pictures” should be saved in a s ub-folder before adding them to your library. If you do not do this they will show up in Windows Media Player with the event name “Unknown” and they will not show on your player.
  6. Click on the Library tab. Go to All Pictures. Click to highlight the item you want to copy. Right click on the item and select Add to> Sync List.
  7. Click on the Sync tab and select "Sync List". Choose Philips as your destination in the device pane.
  8. Click on the "Start Sync" button in the top left corner to start the transfer. Once the images start to synchronize the computer will show:
    (If you cannot see the above Philips Device Plug-in pop up, your Philips device plug in may not be installed properly. Please uninstall and reinstall Windows Media Player& nbsp;using both installation CD ROMs.)
  9. After the transfer is complete unplug the GoGear from the computer.
  10. You can then view pictures (thumbnail view and full picture view) from the Pictures menu.

I lost my manual and i have no idea how to even download the pictures on my computer

Here is the link for the driver if you need it; sorry no luck with a manual, but if you download and install the driver, when you plug the camera into your pc it should recognise the camera and you should be able to download your pictures using the driver software Hope this helps :)
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