Question about HP DeskJet 3740 InkJet Printer
I have a USB connected deskjet 3745 printer attached to an old win98 pc. test print results are good. printout from ms word results blank page. when printing ms word documents, printer will load the paper and the head even start moving as though it is printing something. however when i checked the paper being printed on, it was just blank... nothing.. no print out. i tried to do TEST PRINT from the printer properties in windows and test print completes OK. . btw, i only use black cartridge, color cartridge is already empty. any advise on this why it has blank page result for ms word printouts? thanks shanski
Hi, You can try: 1. go to Start, Printer and Faxes, right click on your 3745, click on Properties, Printing Preference; 2. Check to see if you have any Advanced tab or button; 3. Check if you can set the printer to text only; 4. Check if you can set the printer to use black ink only. 5. In MS Word, verify through the use of Print Preview that your document is as you would want to be printed; 6. In some instances you may have to set manually text color in MS Word. While your document is open, click Ctrl + A to select all, then choose font color to "Black". Alternately, in your MS Word, you can click on "Format", "Font", "Font Color" set to "Black" rather than "Automatic" and set this as the "Default" setting. Hope this be of some help/idea. Post back how things turned up or should you need further information. Good luck and kind regards.
Posted on Sep 29, 2007
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