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gregory collier Posted on Oct 24, 2013

Service manual the printer is saying Service error 5100. Cancel printing and turn the printer off and then on again. If this doesn't clear the error, see the printer manual for more detail what can I do to solve this nothing is working

1 Answer

arfe ardiente

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  • Posted on Oct 24, 2013
arfe ardiente
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Look up the printer tray sir.... if you see a lots of paper inside the tray removed it.. then try again printing... or else... try to change the printer mother board...

5 Related Answers

Anonymous

  • 13 Answers
  • Posted on Nov 20, 2007

SOURCE: Service error 5100.

Had a same problem, here is what i ve received from canon support:
"Dear Customer,
Thank you for your recent enquiry regarding your Canon product.
Please be advised that error 5100 indicates a carriage error and the machine will require service."

However I managed to solve it by myself by perform few paper path tests as there was a paper jam inside.

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Anonymous

  • 6 Answers
  • Posted on Jun 12, 2008

SOURCE: Service error 6A00 Cancel printing and turn the printer off and then back on.

plese help me free

Anonymous

  • 1 Answer
  • Posted on Nov 09, 2008

SOURCE: Service error 5100 on my canon Pixma mp110

just replaced the ink cartridges and reset the counters, evrth ok now :-)

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 10, 2010

SOURCE: please problem solve

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mykel_N

Mike Neath

  • 315 Answers
  • Posted on May 27, 2010

SOURCE: Service error 5C00.

Waste Ink Counter Reset.
(1) Turn off the printer.

(2) Press and hold the RESUME button, then press and hold the POWER button.

(3) Release the RESUME button, Next press and release the RESUME button two(2) more times in succession. Note: you are still holding the POWER button). The printer's carriage will “reset" or move momentarily.

If the above was properly performed the printer will enter the "Service Mode".

(4) Press the RESUME button 4 times, this will select the clear waste ink counter function. The lamp will alternate (change) color with each key press. Next press the POWER button to "set" the change, and return to the top of the function selection menu. Press the POWER button again to restart the printer.




The problem with resetting the waste ink counter is that the waste tank could at some point over-flow. If you manage to get inside to empty the wadding and waste ink tank, make sure you wear rubber gloves as the ink will get everywhere..
And make sure you replace with some fresh wadding if you can..
Regards
Mike

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Hello my friend,if you mean Service Error 5100 then you must know that i caused because the movement of the Print Head Holder is blocked.So you must clear the paper jam or foreign object that is preventing the Print Head Holder from moving. Cancel printing from your computer, then turn off the machine, and turn it back on again.Let me know the results:)

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Hi there,
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Cause : Movement of the Print Head Holder is blocked.
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Hi there,

Service Error 5100
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Hi there,
Service Error 5100
Cause : Movement of the Print Head Holder is blocked.
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Service Error 5100
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The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

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As per the manual...

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
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Cancel printing and turn the printer off and then back on
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Service Error 5100 is Displayed
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
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