How do you get rid of lines going down the page of an outgoing fax?

That issue really sounds like the sender may have issues with their machine. If you can copy correctly, and fax out correctly, it is not your unit.

For outgoing fax lines, check your scaner rail for any streaks, dirts or similar and clean scaner.
For incoming fax streaks, you can only check your drum unit for lines on surface and replace it, or lines is there because other side has dirt or similar on their scaner.

Hope that helps!

If the stripe is a thin line, the scanner glass is dirty, if it is wide stripe you have a bad scanner block. EXPENSIVE

The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
[email protected]

Bad scanner block, sorry. Very expensive if you can find one.

lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Open the doc feeder and clean the scanner glass.

are u trying to fax from the feeder or from the scaning bed .... try to follow this link CLICK HERE

Solution is here: http://www.fixya.com/support/t136826-printer_problem