My canon multifunction printer model MP830 has a paper jam. Said to open rear door and remove paper. Tried the recommened solutions to no avail. The paper can be seen with the rear door open but unable to reach it, can see it with the front door open, can touch it, can't move it, tight. What else can be done to remove this paper? Will

Go to: Canon Consumer Home Office PIXMA MX472 , click on Troubleshooting, then go down videos to
Removing a jammed paper. There are 3 videos; one should help you. Question: did you do a search before coming here? It took me 15 seconds to find the Canon website. Good luck.

Try this
Solutions List:

• Press ON/OFF switch to reset the multifunction device
• Press Stop/Reset and ON/OFF to reset the printer
• Removing paper jams MP800R / MP830 / MP530
• The MP830 may require repair
• Unlock the scanner lock switch (MP800R / MP830)

Solutions List:

• Removing paper jams MP800R / MP830 / MP530
• Load paper properly into the MP800R / MP830 / MP530
• Recommended Paper Types, Loading Limits and Correct Printing Sides MP800R / MP830

5C10 seems to indicate a paper jam. 5100 indicates either a paper jam or ink tanks not seated properly.

A) Paper jam: There is a rear cover on this model. Many paper jams cannot be seen from the outside. Sometimes even a scrap of paper from a previous jam will disrupt the paper path.

B) Follow your manual for installation of the ink tanks. Remove and replace the ink tanks carefully following the instructions.

C) Should these remedies not fix the problem, you can try resetting the device:

1) Press and hold the <On/Off> button until the display on the machine goes blank. (If this is unsuccessful, unplug the power cord).

2) Wait approx. 10 seconds and power back on. Wait until the printer completes its startup routine before trying another print job.

3) If solution fails, your MP 830 may require repair

Canon lists the solutions for the error 6A00 as...

1.
Press ON/OFF switch to reset the multifunction device
2.
Press Stop/Reset and ON/OFF to reset the printer
3.
Removing paper jams
4.
The MP830 may require repair
5.
Unlock the scanner lock switch (MP830)

In my IP 3000 during a print suddenly on the 3rd page, a big "crunch" sound. Paper was jammed - error 5100 or smthg, and managed to remove the paper... but then error 6A00 came up. I found this post and was saved. Manually moved the print head left and right, turned the printer on/off. Still the same error. Then I noticed a piece of torn paper lodged inside. Removed that, got inky fingers, and finally got printer in working condition.
Try to clean any foreign object inside.May be it can help you.

see if you can open a back door on the feed side. sounds like a paper is not feeding properly inside and must be removed.
Would be nice to know the model, make.

GET YOUR SOLUTION FROM EPSON

HERE IS YOUR SOLUTION

http://www.epson.com/printer/prob676ijt65/solution



a31

try this..

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
    

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Your "Best Solution" posted 10/01/07 needs just a little bit more. I followed the directions and saw the jammed paper but couldn't get hold of it. I then called Canon support and they told me that the green plastic can be pulled up and then the paper under it is accessible. I pulled up the green plastic and was able to grab the jammed paper and pull it out. He also told me that the solution could be found in the Canon knowledgebase with a color picture as well.