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My magicjack plus works in the usb port but when i plug it in to the power outlet it works for about an hour and then it stops working and the red light keeps flashing. I have a mac computer so the magicjackexe file doesnt work for me does anyone have any suggestions

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Joyce Keeler

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Anonymous

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SOURCE: warning message being displayed when magicjack is plugged

I had was able to perform USB troubleshooting to solve this problem. This articled helped http://www.infobarrel.com/MagicJack_USB_troubleshooting

Posted on May 04, 2009

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leecom72

Lee Hodgson

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SOURCE: can i adapt the magicjack to a apple computer? (not intel based)

Hi,

The Magicjack will work on the Mac, all you have to do is to know how to mount the Magicjack drives.

Click on the link below for a guide to install and use the Magicjack on the Apple Mac. No need to adapt the Magicjack >>>



http://www.magicjack.com/1/mac.asp




Regards.




Posted on Jul 22, 2010

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1 Answer

I am on auto refill and my magicJack quit working I use for my fax machine and do not get any dial tone. I have tried unplugging etc and still does not work, What is wrong?


Is your Magic Jack plugged into AC wall current with a Power Adapter?
If so, try powering the MJ directly off a USB port on a computer.
The MJ power adapter is prone to failure. On the MJ plus, there is a blue power light in the shape of a cross near the word "plus". That light should be illuminated when plugged into a USB port or a power adapter. If the light is out when using the power adapter, then the power adapter is dead. If the light is out either way, then the MJ is probably dead.

Mar 13, 2015 | magicJack Plus

2 Answers

My magic jack plus will not work and I am wondering if the electrical connector is bad.


Go to the magic jack website and update your adapter. Also try different USB ports and reboot your computer with magic jack connected. If the computer does not recognize the adapter, try disconnectin and reconnecting into different ports. There is a update option on magic jack website and tech support as well.

Nov 04, 2014 | magicJack PLUS VOIP Phone Adapter

2 Answers

Why will my magic jack work plugged into the wall outlet?


This is a common problem with the magicjack. It works when plugged into a USB port on the computer, but not when plugged into an AC wall socket.

Problem:
The separate power converter module has failed.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. That module is no longer supplying 5V to the magicjack.

Tech section - you can probably skip this part:
The problem is poor quality low ESR electrolytic capacitors in the power module. ESR is Equivalent Series Resistance. A low number is good, high is bad. The ESR of a capacitor is measured with an ESR meter.
The 5V output of the power module measured only 3.5V. I took the power module apart to to trouble shoot. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 measured 1.5 Ohms. I replaced the C8 cap and it fixed the problem. 5V output was restored.

Solution:
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap.
Magicjack is aware of the problem and offers a replacement. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".
will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-0.jpg will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-1.jpg

Oct 27, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I can call out on my Majic Jack Plus but cannot receive calls. The majic Jack is registered and set up on my modem.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power adapter module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer receive calls, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.
If you have a failing power adatper, it will continue to deteriorate, and it will eventually fail completely. The blue power on the magicjack will not come on when it is plugged into the power adapter, but it will illuminate when plugged into the USB socket on the computer.
Note: the computer must be on to power the magicjack thru the USB port.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

Oct 05, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I have no phone at all the magicjack plus is not working


Occasionally, my magic jack (MagicJack Plus) will stop working. I unplug it from the wall power outlet for a few seconds and then plug it back in. This usually resolves the problem right away.


If that doesn't correct the problem, I recommend calling MagicJack for a replacement unit.

Jun 21, 2014 | Android Apps

1 Answer

Magic Jack frequently loses connection even though it should stiil work when offline


To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Dec 27, 2013 | magicJack Plus Pc To Phone Adapter

3 Answers

My Majic Jack Plus is not working ,the light is not coming on.


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Dec 14, 2013 | magicJack Two, 2 Magic Jack Plus Voip...

2 Answers

We have a problem with the majic jack adapter. It does not work when plugged into the wall. It only works when plugged into the computer. This is a new 5 yr warranty majic jack that was working when...


This is a common problem with the magicjack. It works when plugged into a USB port on the computer, but not when plugged into an AC wall socket. On the magicjack plus there is a blue power light near the word "plus". If that light is not on, then it is not getting power.
The problem is in the seperate magicjack power supply module.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. It is that power converter module that is failing.
The power converter module has an AC plug on one end and a USB socket on the other end. In order to power the magicjack from the AC current from the wall outlet, you plug the power adapter into the wall socket and the magicjack into the USB socket on the power supply module.
I had the same problem with my magicjack. I measured the 5V output of the power module to be only 3.5V. I took the power module apart to figure out why it failed. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 was 1.5 Ohms. I replaced that cap and it fixed the problems. These two caps are circled in red in the photo.
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for magicjack power adapter.

problem-majic-jack-adapter-not-work-mbz13odsyguuiirp1214tyyc-5-0.jpg problem-majic-jack-adapter-not-work-mbz13odsyguuiirp1214tyyc-5-1.jpg

Nov 16, 2012 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I purchased a magicJack and it will not work from usb outlets of my computer


Check you are connected to the internet first, then plug in the telephone to the magicjack device, then plug it into the USB port.

Oct 07, 2011 | magicjack.com

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