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Posted on Sep 28, 2007

Lines appearing in scanned images

When I try to scan a document it will create a bright colored horizontal (sometimes more than one) line across the document. Not sure if it's the processor or the ccds faulting. Anyone experience this problem???

  • Kwang Nov 14, 2007

    I have changed my connectors from USB to SCSI and i still get these red & green lines on the scanned images. I am not sure how to clean the lense, cause that would be my next step.

  • Anonymous Mar 20, 2014

    Sometimes when i scan a document in full color it looks great and then other times it scans dark. I use the same settings all the time....

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Ashutosh Khandelwal

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  • Posted on Sep 30, 2007
Ashutosh Khandelwal
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It is due to following reasons 1. dust on lense 2. connector problem 3. laser lense gone 4. missalingment

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Bizhub C652 has horizontal lines.

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Horizontal lines on photocopies made but no lines appear when document document is printed.

Hi there, As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
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VISABLE LINES IN PICTURE

Bulb replacement will only repair reduced brightness or contrast problem. Sometimes shadows or lines (usually curved or circular) appear in the image if the bulb is weak or faulty. This will show with the color turned off and a black and white image displayed.

Most visible color faults are caused by optical engine failure. Big cost, as the complete assembly has to be replaced.

Occasionally there are video processing or tuner problems that require serious troubleshooting to determine what board has to be replaced.

If the fault is not visible on the customer menu and appears only with input signal viewed, you may have a cable box or other signal input problem. Check various input signals to see if the problem is visible with all inputs.

Running the channel scan with vhf input signals sometimes clears up a lot of problems. Your cable company may have changed or adjusted rf modulators or other equipment and the tv needs to be aligned to the changed signal. Auto tuner scans will take care of these problems.

easyab
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When I scan 4x6 photos there is a line (sometimes green) across the entire photo that used to not be there. Scanning larger 8x11 photos the line does not show or when scanning documents. Help! I'm in...

If line is vertical.

Try scanning a bigger document. Use a blank page big as the scan capacity and scan the blank page.

If for example you are using an a3 scanner, scan a blank A3 page.

When scanning blank page set resolution to an high value, so that you does not lose pixels.

Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

If there is still the line, then it is either a scanner dirty, probably inside glass, or a dafective sensor on CCD sensor array.

If there is no line, then the problem is usually depending on the software.

In that case uninstall the software and install it again.

If that is not enough to fix the problem, try uninstalling software, doing a system restore to a date before the problem started , and then installing software again.

If the line is horizontal , that is usually a loss of power on the high voltage to lamp.
Try reinstalling software first, if that does not fix the problem , and line is horizontal, then it is fault mentioned above.
Horizontal lines at the end of a document may also be caused by faulty scanner control board, or scanner going out of memory.


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Lines across scan

It appears to be a freak problem. The best way is to bring it to original condition. Try uninstalling the scanner, run Scandisk on the Comp, Switch off and reinstall the driver. this may work.
S. Mohan
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Poor scanned image quality

yes u can repair this try to remove the cover clean up the white tiles which reflect the image, also unscrew it and clean up the mirror and lens
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The documents are scanned but dont appear on later inspection, or if they do they are just a horizontal line across the middle

Try reinstalling the driver software. If the problem still persists, run scandisk or reinstall OS.

S. Mohan
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Horizontal lines

sometimes I encounter vertical lines below..... when i tap the sides it clears for a time being  but after a few moment again appears
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White horizontal, zig-zagging lines

Sounds like the flyback transformer is bad. couple of 100 dollars if it is that
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