Leapster wont switch on

same problem...leapster won't power up...checked battery voltage (was 6.5 volts) not sure what to test for next...on/off switch? same problem...leapster won't power up...checked battery voltage (was 6.5 volts) not sure what to test for next...on/off switch?

Same problem for mine. Just bought it for my kid. It wont turn on. Battery, contacts are OK.
Nod data in the manual how to perform a hard reset.

Same problem for mine. Just bought it for my kid. It wont turn on. Battery, contacts are OK.
Nod data in the manual how to perform a hard reset.

same problem with my console after i switch the plug it nothing happens same problem with my console after i switch the plug it nothing happens

Same here, nothing at all seems to work on the unit. Same here, nothing at all seems to work on the unit.

[email protected] I have the same problem, new batteries, tried using the charge station battery pack, nothing worked, very frustrated! [email protected] I have the same problem, new batteries, tried using the charge station battery pack, nothing worked, very frustrated!

same problem here same problem here

I have same problem jimz3, Leapster will not power up, tried changing batteries and the rechargeable pack, screen is stuck will not do anything. Brand new out of box. I have same problem jimz3, Leapster will not power up, tried changing batteries and the rechargeable pack, screen is stuck will not do anything. Brand new out of box.

I just opened 2 new ones today. One is fine. The other will turn on once in a while, work fine, then just shut off. Then it will not turn back on. It is very random. Other times it will turn on with just a blank screen. Nothing else. Please help. (Leapster L-Max System) What will work to fix it? Help? I just opened 2 new ones today. One is fine. The other will turn on once in a while, work fine, then just shut off. Then it will not turn back on. It is very random. Other times it will turn on with just a blank screen. Nothing else. Please help. (Leapster L-Max System) What will work to fix it? Help?

Same problem, after trying to change batteries, won't power up.  The A/C adapter doesn't work either Same problem, after trying to change batteries, won't power up.  The A/C adapter doesn't work either

Leapster also won't turn on. Checked batteries..ok. Checked contacts..ok. Tried power adapter...still won't turn on. We just bought it for our kids. Leapster also won't turn on. Checked batteries..ok. Checked contacts..ok. Tried power adapter...still won't turn on. We just bought it for our kids.

Same thing - worked good for the first few hours then wouldn't turn off. Took out the batteries and then it would never turn on again. Same thing - worked good for the first few hours then wouldn't turn off. Took out the batteries and then it would never turn on again.

We also have a Leapster learning system.  We  gave it to our daughter this December.  She had been playing with it for 3 weeks when all of a sudden it would not turn on.  We tried changing the batteries but it would still not work.  She never dropped it or misused it in any way.  I am annoyed because it was $60 and I hate to throw out that kind of money.  The battery power is fine and I cannot return it because I don't have any of the original packaging.  She loved this toy...please HELP! We also have a Leapster learning system.  We  gave it to our daughter this December.  She had been playing with it for 3 weeks when all of a sudden it would not turn on.  We tried changing the batteries but it would still not work.  She never dropped it or misused it in any way.  I am annoyed because it was $60 and I hate to throw out that kind of money.  The battery power is fine and I cannot return it because I don't have any of the original packaging.  She loved this toy...please HELP!

my leapster won't turn on. I put in brand new batteries (energizer) and it still doesn't turn on. I don't have the manual. And I'm not sure if I am suppose to reset it but I don't know how to do that either. my leapster won't turn on. I put in brand new batteries (energizer) and it still doesn't turn on. I don't have the manual. And I'm not sure if I am suppose to reset it but I don't know how to do that either.

brand new leapster worked 2 days now it wont turn on. holding on the on button down is not the solution. If I put a game in it and hold the on button, the unit makes 4 beeps, and doesnt come on. brand new leapster worked 2 days now it wont turn on. holding on the on button down is not the solution. If I put a game in it and hold the on button, the unit makes 4 beeps, and doesnt come on.

Got Leapster L-max for my child as a Christmas gift. It worked 2 days and now it is dead. I am expecting feedback from leapfrog, meanwhile I will try holding on the on
button down as suggested. Got Leapster L-max for my child as a Christmas gift. It worked 2 days and now it is dead. I am expecting feedback from leapfrog, meanwhile I will try holding on the on button down as suggested.

I was watching my child play with the L-MAX when this happened. He was not doing anything wrong. He was using the coloring program that comes with the L-MAX when it just locked up and shut off. Now I cannot get it back on. This is our second one. The first wouldnt recalibrate no matter how many times I did it. (I ran thru the calibration tool over 100 time. Yes, I counted them...) Frustrated... Anyone figured out how to get it to work yet? I was watching my child play with the L-MAX when this happened. He was not doing anything wrong. He was using the coloring program that comes with the L-MAX when it just locked up and shut off. Now I cannot get it back on. This is our second one. The first wouldnt recalibrate no matter how many times I did it. (I ran thru the calibration tool over 100 time. Yes, I counted them...) Frustrated... Anyone figured out how to get it to work yet?

We also have the same problem. System stopped working after a week. Tried replacing the batteries. We are still unable to turn on the system. We also have the same problem. System stopped working after a week. Tried replacing the batteries. We are still unable to turn on the system.

I recently purchased a Leapster L-Max for my daughter. When we tried to turn it on, it appeared to power up, but turned itself off just as the game options appeared on the screen.

We tried using a cartridge with the unit just to see if it would behave any differently. It didn't. We put in new batteries, but the problem still remains. I recently purchased a Leapster L-Max for my daughter. When we tried to turn it on, it appeared to power up, but turned itself off just as the game options appeared on the screen.

We tried using a cartridge with the unit just to see if it would behave any differently. It didn't. We put in new batteries, but the problem still remains.

comes on but shuts down immediately



with cartridge inserted, won't come on comes on but shuts down immediately

with cartridge inserted, won't come on

I had the same problem. It worked for 1 day, then nothing. I tried changing batteries, holding down the on button, taking a game out/in etc. Still nothing. I returned mine to the retailer I purchased it from in hopes of an exchange. However they, along with most other retailers, are out of stock. I think Leapster is having issues... Leapster's own web site is "out of stock." Their website does not mention the technical issue. My kids LOVE their Leapsters! I can't wait to get a new one... hopefully the next one will work!!!! I had the same problem. It worked for 1 day, then nothing. I tried changing batteries, holding down the on button, taking a game out/in etc. Still nothing. I returned mine to the retailer I purchased it from in hopes of an exchange. However they, along with most other retailers, are out of stock. I think Leapster is having issues... Leapster's own web site is "out of stock." Their website does not mention the technical issue. My kids LOVE their Leapsters! I can't wait to get a new one... hopefully the next one will work!!!!

My son's leapster doesn't come on when you push the power button . He got it for Christmas and has only used it three times. We are trying to get the receipt from the person who gave it to him. My son's leapster doesn't come on when you push the power button . He got it for Christmas and has only used it three times. We are trying to get the receipt from the person who gave it to him.

We purchased them for our daughters who are 18 months apart in age.  One worked and one didn't!  Major problem.  We can't find the receipt. We purchased them for our daughters who are 18 months apart in age.  One worked and one didn't!  Major problem.  We can't find the receipt.

Had the identical problem. Holding the power button did not work. Cleaning the battery connections as per the Leapster website did not work. I called Leapster (contact info is on their website). Explained the problem, and that we didn't have the original box or receipt. They gave me a RA# and mailed it back. They mailed me a new one in 14 business days.



Obviously they had a batch that is defective. Call them, they will replace it. Don't let your money go down the drain. Had the identical problem. Holding the power button did not work. Cleaning the battery connections as per the Leapster website did not work. I called Leapster (contact info is on their website). Explained the problem, and that we didn't have the original box or receipt. They gave me a RA# and mailed it back. They mailed me a new one in 14 business days.

Obviously they had a batch that is defective. Call them, they will replace it. Don't let your money go down the drain.

I have an LMAX that won't power on and I have tried everything. I contacted Leapster and they told me it was out of warranty and they could give me 50% off of a new one (50% off the full value of $100) plus shipping. That puts it at about $55 to replace something that lasted less than a year. I would like to get it repaired. Are there any repair options out there for these? I have an LMAX that won't power on and I have tried everything. I contacted Leapster and they told me it was out of warranty and they could give me 50% off of a new one (50% off the full value of $100) plus shipping. That puts it at about $55 to replace something that lasted less than a year. I would like to get it repaired. Are there any repair options out there for these?

checked all connections and power source still will not turn on. checked all connections and power source still will not turn on.

Same problem. Leapster won't power on with regular batteries or rechargeable battery pack. Holding power button on for long time doesn't help. Same problem. Leapster won't power on with regular batteries or rechargeable battery pack. Holding power button on for long time doesn't help.

Same problem. Our system won't switch on. Power in my battery pack is fine. Tried regular batteries and it still won't work. Holding down on button for a while doesn't help. Same problem. Our system won't switch on. Power in my battery pack is fine. Tried regular batteries and it still won't work. Holding down on button for a while doesn't help.

Same problem here - only had the Leapster for about 5 months. My daughter doesn't play it a lot, but now that the batteries have worn out, she can't play it at all. We tried replacing the batteries, cleaning the contacts, and nothing. I emailed the Leapster website, so hopefully they will replace it for her. Does anyone know how good the company's response is to this problem? Same problem here - only had the Leapster for about 5 months. My daughter doesn't play it a lot, but now that the batteries have worn out, she can't play it at all. We tried replacing the batteries, cleaning the contacts, and nothing. I emailed the Leapster website, so hopefully they will replace it for her. Does anyone know how good the company's response is to this problem?

I have the same issue. I called LeapFrog and they basicily told me i was SOL.. The only thing they did was offer to sell me one for 50% off their store price.. WIth shipping.. SO they want me to send them back my leapster with a check.. for $35 .. I was not happy.. I have the same issue. I called LeapFrog and they basicily told me i was SOL.. The only thing they did was offer to sell me one for 50% off their store price.. WIth shipping.. SO they want me to send them back my leapster with a check.. for $35 .. I was not happy..

brand new leapster for my son's birthday. We purchased one for my daughter's birthday last week. My wife had difficulty with keeping it turned on. We changed the batteries, it started working, and we haven't thought about it since(until now).My son's started fine for me but would not turn on for him (bummer). Now I'm wondering about my daughter's unit. Thank-you for bringing this issue to light.
brand new leapster for my son's birthday. We purchased one for my daughter's birthday last week. My wife had difficulty with keeping it turned on. We changed the batteries, it started working, and we haven't thought about it since(until now).My son's started fine for me but would not turn on for him (bummer). Now I'm wondering about my daughter's unit. Thank-you for bringing this issue to light.

bad batch: bought this for my 5 year-olds birthday and it didn't make it till her sixth--changed the batteries but nothing! We loved the game and invested in several titles so I am hoping the replacement route works for us too.
thanks!
bad batch: bought this for my 5 year-olds birthday and it didn't make it till her sixth--changed the batteries but nothing! We loved the game and invested in several titles so I am hoping the replacement route works for us too.
thanks!

I also have a leapster l-max that won't switch on.Bought this for my granddaughter for christmas.I contacted their customer service and was advised that there was no repair location for this product.

I also have a leapster l-max that won't switch on.Bought this for my granddaughter for christmas.I contacted their customer service and was advised that there was no repair location for this product.

Having the same problem. Used the leapster for 30 minutes and now it won't turn on anymore. Having the same problem. Used the leapster for 30 minutes and now it won't turn on anymore.

leapster will turn on, but with a blank white screen leapster will turn on, but with a blank white screen

Same problem. Ours is only 3 months old. I read most every post and nobody listed a number to call for service and repair. Please help Same problem. Ours is only 3 months old. I read most every post and nobody listed a number to call for service and repair. Please help

I have a leapster L-Max which won't turn on, it has been well cared for and has not been over used. What can I do? I have a leapster L-Max which won't turn on, it has been well cared for and has not been over used. What can I do?

Bought a leapster l max for my son Christmas 2007. It worked fine until it just turned off suddenly yesterday. We thought it needed charging, but after charging it -it will not turn on at all. We tried holding down the button, but it didn't work. Bought a leapster l max for my son Christmas 2007. It worked fine until it just turned off suddenly yesterday. We thought it needed charging, but after charging it -it will not turn on at all. We tried holding down the button, but it didn't work.

Got our Leapfrog Leapster as a Christmas present in 2006, and have used it gently on occasion since then (it's not been a well-loved toy, but it does provide occasional fun). It's never been abused, not even dropped, and it is kept in its case when not in use. It got pulled out again today, and worked fine, until it just powered off. We replaced the batteries - there is no leakage and we're getting 6.4+ volts across the contacts on the sled. But it will not power on, even when we hold the power button down for 3-5 seconds. It's well and truly dead.

We are long past the measly 3 month warranty period. Any suggestions? Got our Leapfrog Leapster as a Christmas present in 2006, and have used it gently on occasion since then (it's not been a well-loved toy, but it does provide occasional fun). It's never been abused, not even dropped, and it is kept in its case when not in use. It got pulled out again today, and worked fine, until it just powered off. We replaced the batteries - there is no leakage and we're getting 6.4+ volts across the contacts on the sled. But it will not power on, even when we hold the power button down for 3-5 seconds. It's well and truly dead.
We are long past the measly 3 month warranty period. Any suggestions?

Tried holding down the start button - worked few times but noy anymore. Tried holding down the start button - worked few times but noy anymore.

Leapster is two weeks old and won't turn on. Holding down power button does not revive it. Have tried using batteries and AC adapter. VERY disappointed.

Leapster is two weeks old and won't turn on. Holding down power button does not revive it. Have tried using batteries and AC adapter. VERY disappointed.

1 month old leapster got hung in the middle of a game. Switched it off and now it won't power up again, even with fresh batteries. Very disappointing!

1 month old leapster got hung in the middle of a game. Switched it off and now it won't power up again, even with fresh batteries. Very disappointing!

New Leapster, less than 1 month old, hung up in the middle of a game yesterday. Turned it off and now it won't start up again, even with fresh batteries. very disappointing.

New Leapster, less than 1 month old, hung up in the middle of a game yesterday. Turned it off and now it won't start up again, even with fresh batteries. very disappointing.

Batteries died and I got a new set of batteries but the leapstar just wont turn on. This is so ridiculous. I cannot believe this. Batteries died and I got a new set of batteries but the leapstar just wont turn on. This is so ridiculous. I cannot believe this.

I have the same problem. I thought the battery pack was just low so I recharged it. In the meantime I used the AC adapter, but it would still come on then shut off within seconds. I tried regular batteries but it did work either. I tried the freshly charged battery pack, but it still didnt help. I tried holding down the on/off button. No help. This is a brand new unit...very disappointing. $60.00 for a toy that worked just a couple of hours. I dont have a receipt as it was a gift. I have the same problem. I thought the battery pack was just low so I recharged it. In the meantime I used the AC adapter, but it would still come on then shut off within seconds. I tried regular batteries but it did work either. I tried the freshly charged battery pack, but it still didnt help. I tried holding down the on/off button. No help. This is a brand new unit...very disappointing. $60.00 for a toy that worked just a couple of hours. I dont have a receipt as it was a gift.

I bought my leapster LMAX in 2007 for my son. it lasted one year and then the screen started shutting off all the time. I replaced it through leapster for 50% off the purchase price, and now the new one is doing the same thing again. I bought my leapster LMAX in 2007 for my son. it lasted one year and then the screen started shutting off all the time. I replaced it through leapster for 50% off the purchase price, and now the new one is doing the same thing again.

My daughter received the leapster 2 for christmas and played with it a few times. Then the next time (that day) we turned it on it would go to the warning screen then shut off.  Tried replacing batteries and even purchased the recharging pack for it, nothing worked. Of course no reciept  or packaging, it being a gift and all. kinda sucks and very dissappointed. My daughter received the leapster 2 for christmas and played with it a few times. Then the next time (that day) we turned it on it would go to the warning screen then shut off.  Tried replacing batteries and even purchased the recharging pack for it, nothing worked. Of course no reciept  or packaging, it being a gift and all. kinda sucks and very dissappointed.

I have an old red/gray 2003 leapster. It worked fine until recently. Now it won't power up. Tried 9V AC adapter, new batteries and pressing the reset button. I will contact Leapfrog tomorrow. I have an old red/gray 2003 leapster. It worked fine until recently. Now it won't power up. Tried 9V AC adapter, new batteries and pressing the reset button. I will contact Leapfrog tomorrow.

My son received the leapster 2 for Christmas and played with it a few times. Then the next time (that day) we turned it on it would go to the warning screen then shut off. Tried replacing batteries and even purchased the recharging pack for it, nothing worked. Of course no reciept or packaging, it being a gift and all. Very dissappointed. My son received the leapster 2 for Christmas and played with it a few times. Then the next time (that day) we turned it on it would go to the warning screen then shut off. Tried replacing batteries and even purchased the recharging pack for it, nothing worked. Of course no reciept or packaging, it being a gift and all. Very dissappointed.

same problem- we had the unit for less than 9mo. and then it just stopped working. the screen will not come on or any sound either. seems like this is a manufacturing problem with this product all around. not buying another one thats for SURE. same problem- we had the unit for less than 9mo. and then it just stopped working. the screen will not come on or any sound either. seems like this is a manufacturing problem with this product all around. not buying another one thats for SURE.

daughter got this pink lmax leapster for christmas.

This morning she came to me and told me her came kept cutting off.

Usually when it does that the batteries are dead, so i turned it on messed with and it cut off like it does when you hit the power button.



So its not the batteries.

Leapster WILL send you a new one or used one not sure. i called them they told me to put new batteries and clean th echarge ports first of course i already done that....she told me to take it back to were it was purchased from and tell them i want to exchange it, it has a defect blah it was purchased at toys rus so im getting ready to call and see what they say since theres no packaging, or reciept. my gosh its been 3 months...but in 3 months the product should not tear yp.



if they wont take it back im to send it leapster with trackign and insurance in a box there not responsible for lost items etc etc. and i will have a pink replacement in 10-15 days.im thinking there not going to send a brand new one its going to be a rerubished one someone else has sent in.... but as long as it woorks and not beat all to hell i guess it doesnt matter this is her favorite thing daughter got this pink lmax leapster for christmas.
This morning she came to me and told me her came kept cutting off.
Usually when it does that the batteries are dead, so i turned it on messed with and it cut off like it does when you hit the power button.

So its not the batteries.
Leapster WILL send you a new one or used one not sure. i called them they told me to put new batteries and clean th echarge ports first of course i already done that....she told me to take it back to were it was purchased from and tell them i want to exchange it, it has a defect blah it was purchased at toys rus so im getting ready to call and see what they say since theres no packaging, or reciept. my gosh its been 3 months...but in 3 months the product should not tear yp.

if they wont take it back im to send it leapster with trackign and insurance in a box there not responsible for lost items etc etc. and i will have a pink replacement in 10-15 days.im thinking there not going to send a brand new one its going to be a rerubished one someone else has sent in.... but as long as it woorks and not beat all to hell i guess it doesnt matter this is her favorite thing