Question about Epson Expression 1640XL Pro Flatbed Scanner

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Error message on Epson 1640 XL scanner

I get an error message that says"unspecified message" on my scanner and can not scan...Help please

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mukhtar21 shaikh

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Try to fix the usb cable or just replace it and reinstall the drive software disk. bye.

Posted on Oct 01, 2007

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Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
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- Go to library then image capture. Trash twain data sources.
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If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

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Stopped at start-up after months of no problems

Please trash the twain driver completely.
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