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Question about Dell DJ Ditty MP3 Player

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Computer won't open DJ Ditty

Owned DJ Ditty for at least a year, never any problems. Now, when I plug it into my computer, I can view the data and media folders, but I can't open the media folder to get to the music folder. Therefore can't transfer music. When I try to open media folder, plus sign disappears and the computer screen is blank - as if Ditty is empty. But it isn't. Otherwise have no trouble w/ player, it is playing songs, just can't change via computer.

Posted by paceteacher on

  • Angels7676 Dec 31, 2007

    my windows media 11 doesn't recognize my DJ Ditty MP3 player. In the corner of Windows media it says to connect device but when I put it in, nothing happens!

  • blester83 Apr 20, 2009

    same problem; plays music i just cant view them and i dont want to format it because i dont want to lose my songs

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2 Answers

Anonymous

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The computer must run on Xp not vista, windows 7 demos, or anything before.Ditty only use version 10 of Windows Media player if that is the program of choice.The computer might not regonize it.Try what he says(ThaMp3Doctor)

-CG

Posted on Feb 03, 2009

ThaMp3Doctor

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Windows Media Player 11 not compatible with this player.

The device doesn't know if it is a MTP or MSC device - in one of these modes, it will not allow access to the music folder. unfortunately, there is no way to switch between these two modes in the menu settings. Go to Control Panel - Device Manager - find MTP Deivce and update driver.

Posted on Jun 13, 2008

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Plug up your dell DJ Ditty MP3 Player
Go to my computer and click on your storage device
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Sounds like you need to reformat the player, but here is my Dell Ditty troubleshooter:

Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor
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I waited for the Dell DJ Ditty to run out of power then a charged it again and it worked!
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Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor
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This is a flash memory type player, all you should have to do is plug it in to your computer, select the drive that it is plugged into and it should show all the items on that memory, then select all, and right click to delete. From here you should be able to select different songs from your files and copy them over to that particular drive... See if that helps
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Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor
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Reset, make sure lock is not engaged, then
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Connector bent = replace the player
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