Sansa I have a sansa MP3 Player, and i can't get it past "Refresh Database". PLEASE HELP

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shamidutch

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Thank u alottttt yeaa it worked

Posted on Nov 03, 2007

Anonymous

THANK YOU!!!!! your steps really helped.. :)

Posted on Oct 19, 2007

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626 Answers

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. If you have more questions, just add to this one. Best of Luck.

Posted on Sep 29, 2007

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