There seems to be a short between the canister and the extension wand hookup. Right at the plug between located at the front of the canister and where the extension wand plugs in. When you rotate the extension wand wand or move it in just such a certain way, the canister motor shuts off while the beater bar stays running. Any ideas how I fix it?

Try wiggling the wire and where the hose swivels to attempt to determine where it may be shorting out. It could be the wire or the plugs where the wires connect if your model has them. Inspect these areas closely to find your short.

all you can do is clean them contacts that you see on the wand
use wd40 .
an a brillo pad or such.
look at the female connector on the end an see if u can tighten an clean it .

Sadly, there does not seem to be much help available for this. Sears wants $100++ another $30-40 shipping to have UPS take it and may be fix it. If you do not want to pay the fees, you will still have to pay $50 to get it back. Sears service shops will not fix vacuums. What the heck?!

Anthony, glad to have you back, except that you're missing a bunch of numbers. All Kenmore vac's models start with a 116., (notice the decimal after the 6). Then there's at least four to six more numbers that spell out the actual model. If you can get those for me I might be able to help.

pull up extension wand. remove the wand part by pressing the gray button near the bottom of the wand.
remove canister.
if your looking at the front of the vacuum where the canister was near wher the clear bin of the canister would sit there is a gray push button. it is kind of hidden so you have to keep an eye out for it
but when you find it push it in and pull up on the hose and it will come off the vacuum.

Greetings,

A majority of the time when this happens, it's caused by the hose having a short in it. You'll need to first identify what the source of the short it. To do this, turn the power brush on, and then swivel the hose on both the end before the handle, as well as the end that plugs into the vacuum, can you get the power brush to cut on/off for you from here? If yes, then you'll need to purchase a new hose. You may purchase this hose directly from Sears, however when you buy the hoses through Sears you have to assemble the hose yourself, which is very challenging. An easier way for you to replace the hose, is to purchase a Panasonic canister hose. There are two types of hoses, a 2 wire hose, and a 3 wire hose that fit most Kenmores. When you take the hose out of the canister, look on the part that plugs into the canister, how many prongs do you see here? If 2 then you'll need a 2 wire hose, if 3 then a 3 wire hose.

If you are not able to locate the short in the hose, then you may have a short either in the wand, or the power nozzle neck wire. For the wand, put one foot on your power nozzle while it's running, then pull up and down on the end of the wand that plugs into the canister, as well as the end that the hose plugs into. If you can get the vacuum power brush to cut on / off when you're doing this, this indicates your wand is bad and needs to be replaced. If it doesn't cut on / off, remove the wand and hose from the vacuum completely. Now look where the wand connects into the power nozzle. You should see two electrical prongs on the neck of the power nozzle. Do you see any burns, or black marks on the prong, or the plastic part that it comes out of? You can also test this part by turning the vacuum's neck to the left and to the right as if you were turning the vacuum.

Hopefully this helped you. If you need further help on figuring out which part is bad, please just use the clarification request here on Fixya, and I'll be happy to try and diagnose this further with you.

Thanks,

Chris J.
GoVacuum

this is common you may have a short in the contacts from the handle to the wand or a break in the cord that goes into the powerhead

You have a loose connection at one of several possible locations.Inspect the contacts at the top and bottom of the wand .IF they are black or coppery or look melted, both pairs of contacts, male and female will need to be replaced.
Try to wiggle and twist the wand at top, then at bottom. If this does not reveal the short, work your way back down the hose towards the a vac itself, starting behind the hose handle.

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Generic problem for all Vacuums
Where can I find an
Posted by 1socalgirl on Jun 15, 2008
Where can I find an extension hose and wand for a Hoover wind tunnel bagless canister model S3755 (59134002)

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. You can check with your local vacuum cleaner dealer and sometimes they have them in stock or they can order them for you. Or you can call the Hoover Factory customer service line and they will get you in touch with the Hoover parts Dept and they can ship you the extension hose and wand need for your vacuum. Please include the Model # and the Serial # so they can get the right item and color. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.

if you have an extension wand, the replacement will cost about $100.00. there is a way to repair both the pwr-cord on the brush assemble and the wand, but it depends on how much damage there is. also you need to check the contacts where the wand connects with the handle,and the prongs on the handle.

let me know if you still need help