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Sabrina Foust Posted on Oct 20, 2013

Error code 67-0001. I have already installed new black ink system, but still getting same message. Have already cleaned contacts, no change.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Apr 02, 2008

SOURCE: black ink does not print

I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy

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Anonymous

  • 57 Answers
  • Posted on Jun 12, 2008

SOURCE: HP PSC 1315 All-In-One InkJet Print Cartridge Error

Hello -
Did you perhaps not mean to post under the 1315? I am not sure if you have this printer or another model. The 1315 normally takes a different number ink cartridge.

Meanwhile - gotta tell you that the 1315 is the buggiest printer I ever had. If you purchased it recently and can find your receipt, I'd take it back! Since they've pretty much done away with the 1315, if it was a recent purchase, it was likely a clearance item from some place.

Try taking all the ink cartridges out, uninstall the printer entirely, and reinstall it (the entire printer, not just the cartridges). Blow your printer out with canned air as well - dust, pet hair, people hair, fuzz and general paper fibers can build up more than we think, and cause error messages and other printing problems.

That should help, if it was the 1315 model.

That being said, note that if it still doesn't work, and you have the 1315, save yourself a lot of grief and toss it in the trash and buy another cheap printer! 1315 is Bug City!

Anonymous

  • 1 Answer
  • Posted on Jan 11, 2009

SOURCE: black ink does not print

i had the same problem. black stopped printing. i always used OFFICIAL HP cardridges, so this problem is not exclusive for refilled cardridges.

This solution (offered here) worked for me:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

I wanted to stress that you should make sure that:
1) you keep the the buttons down untill it shuts off;
2) on restart you get a notification of service;
3) to turn it off again after service before you turn it on for actual use.

Anonymous

  • 89 Answers
  • Posted on May 27, 2009

SOURCE: Error message on HP 2800 business inkjet, message reads 1% ink left on brand new cartridge

Hello,

View the user manual here. http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00449611/c00449611.pdf

go to page 60 and follow the instructions for replacing the ink cartridge, remember to have the printer on when you do.

Then go to page 62 and allign the print head automaticly following the instructions it gives.

This will re-callibrate the ink level on the printer and should read correctly for you.

Thanks
CompuFirm

Anonymous

  • 84 Answers
  • Posted on Jun 02, 2009

SOURCE: Ink System Failure on a HP Photosmart C6280 All-in One

This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck

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Error code 1401

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Installed new black cartridge - had ink

A firmware update for your model addresses the print quality problem that you're currently experiencing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Should the error continue to display even after successfully updating your printer, please contact Lexmark Technical Support Center for additional assistance. Your printhead itself might be the cause of the problem.
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I was installing the yellow ink and then all the sudden after I installed it the message Error Oxc18a0301 appeared! How do I fix this?

Shut down your printer by pressing Simultaneously Cancel + OK + Black + Color.
Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or re manufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts (1) - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge
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Error OXC19a0031 Ink system failed came up while printing. Printer will not work. Never had any problem before. What do I do?

Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or remanufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover c00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge c00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge c00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts c00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.
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Printer won't recognize ink cartridge

you can try by cleaning the copper contacts on the cart .. and if it works fine with the old cart i.e if it doesnt gives any error with the old ones then possibly the problem might be with the new cart..
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Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)
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Black ink cartridge won't install properly

I would double check that it is a compatible cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&jumpid=ot_recdoc/c00652671/en_us/c01573152/loc:3&custom_solutionid=rd_c00652671&lc=en&dlc=en&cc=us&lang=en&product=1146331

It might also help to clean the contacts inside the print carriage. A poor connection of the copper contacts on the cartridge with the copper contacts in the carriage can cause this error. Checkout step two in this documentation on HP customer care:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00308379&lc=en&dlc=en&cc=us&lang=en&rule=21439&product=1146331
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Error message 1203

This link should have the answer for you.
http://www.dellcommunity.com/supportforums/board/message?board.id=A940&message.id=13761
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I scraped the terminals in the printer gently with a screwdriver cleaned them nicely problem seems to be fixed
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