Door latch Hi there, My Danby Silhouette Dishwasher won't open. we can't figure out a way of opening the door or getting the front panel off since we can't slide the dishwasher out. The screws to slide it our are only accessible when the door is open. Please help

Hi there, is it in use? did it fail or get damaged in use? unplug it or flip the breaker for it for about a minute. Did the cycle complete? press and hold cancel/drain first to see if that helps. Good luck to you https://www.6ya.com/mr.mike

Perhaps it has an electric lock that locks the door whilst it is running to prevent you getting scalded by the hot water whilst it is running.
If so, perhaps that latch is broken, or the control is broken, causing this.
Try disconnecting the electricity and see if it will then open.
God bless your efforts,

When the dishwasher is new, it’s harder to open. There is no button, just the handle. Pull hard and it will open.

I assume you have gone through instructions supplied fully. You will have to contact, Danby directly, there should be contact information in the instructions.

Hello

You will need to adjust the dishwasher door latch to fix the door if it will not close. The door latch can come out of alignment from use. Adjusting the latch assembly is a straight forward process on most models of dishwashers. First, remove the securing fasteners for the inner door panel. It is a good idea not to remove the inner door panel completely, just enough that you can access the door latch assembly.

Turn the dishwasher circuit breaker off inside your home electrical panel. Open and close the door and watch where the strike plate makes contact with the door. The strike plate is usually on the front top center of the dishwasher. If the strike plate is out of alignment, it will hit the inside of the door.

Pull the dishwasher out of the counter enough that you can access the strike plate securing Torx screw. You may need to open your dishwasher door and remove the two screws that secure the dishwasher mounting bracket to the bottom of the counter with a Phillips-head screwdriver to pull the dishwasher away from the counter.

Loosen the Torx screw that secures the strike plate to the washer tub with a Torx driver. Adjust the strike plate so the plate will engage the door latch. Retighten the Torx screw and push the dishwasher back under the counter. Secure the brackets to the counter if your dishwasher uses retaining brackets.

Adjust Door Latch

Open the dishwasher door and remove the Torx screws securing the inner door panel to the outer door panel with a Torx driver. The retaining screws are usually around the side edge and top edge of the dishwasher door.

Lift the inner door panel enough that you can loosen the two securing bolts on the door latch with a wrench. You only need to loosen the bolts, not remove them.

Carefully raise the dishwasher door to align the door latch with the strike plate. Hold the door latch with your finger tips when you align the latch. Lower the door and tighten the door latch securing bolts.

Install the inner door panel retaining screws and tighten all screws with the Torx driver. Close the dishwasher door and turn on the circuit breaker.

In order to release the latch mechanism you need to either get inside the door or you need to get to the top of the cabinet of the dishwasher. The screws that hold your dishwasher into the cabinet are up under the lip of the cabinet. The door may be in the way of getting a screwdriver in to get the screws out so that you could slide the dishwasher forward to see the latch on top of the case of the dishwasher. You might be able to get a right angel screwdriver into the space between the door and the cabinet and work those screws out. You may have to remove the bottom panel on the dishwasher and screw the legs up a bit in order to pull the dishwasher forward. If you get the dishwasher forward, you may have to disassemble the latch mechanism enough to get the door open. Then comes the problem of figuring out what caused the latch to stick. I hope this will help you resolve your immediate problem

Yes, it is OK as nothing will operate unless door is closed or latched.
Sincerely, Shastalaker7

We have the same problem and I bought the latch locally for $26.00 now trying to figure out exactly how to get the door apart to replace.

yea but the trick is the latch acces is behind console not the front panel, you need to unistall the d/w slightly to remove strike plate holding broken latch closed, door needs to be opened to gain access to console screws

Call Marcone Supplies, Tampa Florida. (they are Danbys Supplier for parts.) DO NOT WASTE YOUR TYIME CALLING DANBY. They are not helpful. Danby 18" Dishwasher. Model # DDW 180 2W Parts 800-482-6022. Marcone:Very helpful. My door is open; thank goodness; it just will not stay closed. Latch broken on door. I have to order the "whole handle assembly" (all one piece which includes the door handle latch too.) $4.16 shipping from PA. I am in Calif. Total $12.53. 2 screws. Easy. I can do it, I know I can. (Signed, a woman in LA!)