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Art Rapp Posted on Oct 20, 2013
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I have an old Freecom external hard drive described as: mobile Drive 80 GB. The computer no longer can find the hard drive; however, the hard drive is spinning. Can you help.

1 Answer

IEHL Aymeric

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  • Expert 59 Answers
  • Posted on Oct 20, 2013
IEHL Aymeric
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Joined: May 07, 2011
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If you checked with alternative cables, and on another computer, then your left with one option only. Removing the HDD from the casing.

If the HDD is still working but the case is not. You need to remove it from the case and connect it to a computer directly.

If once removed it is still not working you can try to put it in a sealed plastic bag and in a freezer for a day, the quickly try to connect it to a computer.
If it is still not working you only other solution is to send it to a specialized company that will open it and read the data directly from the plates. This is done in a sealed environment (think high tech dust free rooms with people coverd in white)
Thus it is expensive and usefull only id the data has a real value to you.

5 Related Answers

Anonymous

  • 14 Answers
  • Posted on Nov 17, 2007

SOURCE: Storage and Media - Hard Drive External

Here is a link to Seagate's website Download area. All manuals should be available for download from there: MANUAL

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Beni S-P

arben pllana

  • 1006 Answers
  • Posted on Dec 28, 2007

SOURCE: Maxtor 3200 80 GB external hard drive

The most of problem's with external are that EXTERNAL are EVIL.Don't worry ur hdd is fine just buy new external and put hdd in new external!!!

Anonymous

  • 1 Answer
  • Posted on Jan 12, 2009

SOURCE: hard drive not recognized

hi I am using Hitachi external hard disk with aluminum case. When I connect my hard disk with my PC it is not recognizing my hard disk. I want retrive my data from the hard disk please let me know the solutions.

Thanks,
K.Venki

Anonymous

  • 9 Answers
  • Posted on Jul 14, 2009

SOURCE: Rock Mobile Hard Drive (External) Red Light

How long did you wait. I bet it's fragmented all to heck and just takes a while to read all the data.

Anonymous

  • 32281 Answers
  • Posted on Sep 13, 2009

SOURCE: Lacie extern. hard drive is recognized, but I can't access files

Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

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