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try changing the needle--make sure the needle is correct for the fabric clean under the needle plate & in the bobbin area for lint or loose threads if it keeps jamming up & making noises I suggest to have the machine serviced
Turn off the machine, remove the Hoop from the embroidery arm, then turn it back on. You'll notice some of the hoops have an extra piece of metal that the machine identifies it with. Mine just didn't like the hoop I had on.
Is the problem with embroidery only? If with both sewing and embroidery function and there is no error code (just 00) on the display, my wife experienced the same problem. There was an internal sensor that was bad. The sewing machine shop repaired with a new Singer part. Part was about $20, labor was $180.
Wow, I finally get to have a solution.
1. Turn the machine off.
2. Remove the hoop.
3. CAREFULLY slide the bar on the embroidery unit to the left.
4. CAREFULLY slide the piece where the hoop attaches toward you.
5. Turn on the sewing machine. The machine should take the unit to "standby" with a click.
6. Attach the hoop with the power on.
7. Exit the Futura software.
8. Restart the software.
This "should" fix the problem, however, you may have to repeat this process more than once to get it to "stick".
The url I am adding to this post may be of help. It is a pdf file from Singer contain many diagrams of the CE-100. Maybe you cqan page through it and find what your looking for. Hope this helps you.