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Anonymous Posted on Apr 25, 2009

Touch Screen does not respond after I replaced it.

My Daughter dropped her iTouch and broke the glass lens. I found one on E Bay and followed the instructions to remove the old glass and digitizer and installed the new ones. I didn't have any problems and was very careful to be sure and get all connectors connected properly. After finishing the lower half of the Touch screen does not respond when touched or tapped.I opened it back up and could not find any problems. I have Reset it and Restored it and it is still not responding on the lower half. Sent a messege to the seller to see if he had any solutions and haven't heard back. Can anybody HELP me to save me daughters iTouch, she can't live with out it, HA! Thanks, Doug

  • Anonymous May 14, 2009

    Thanks I tried all that and of course the supplier of the Glass and Digitizer was quick to brush me off, FOR Now!
    I'll keep trying though.

    Thanks again, Doug


  • Anonymous May 16, 2009

    Thanks again, I'm not going to give up. how ever my daughter may need to realize that an iPod does not take first place on me list of things to do.Ha Ha. I'll get it fixed.
    Thanks,Doug


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1 Answer

Steve Brown

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  • Apple Master 688 Answers
  • Posted on May 14, 2009
Steve Brown
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Hey doug,
this condition is seen mostly in when the part is bad.
I would go back in the iPod and make sure your connections are all plugged in properly. Make sure the Digitizer is plugged in secure, by unplugging it and resetting it in the plug.
Did you replace the glass and digitizer with a new part????
I would continue to contact the seller and arrange for a return.
It sounds like you digitizer could be bad.

If this helps please leave a vote

  • Steve Brown
    Steve Brown May 14, 2009

    if he continues, you can file a dispute through paypal if you paid with that service.
    you will at least get your money back.
    they are all that way, they don't want to pay you back.
    I had the same thing happen recently and still haven't seen the money.
    which reminds me...


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