I just turned on my Zen after about two months off....we were painting and tiling our house. It will not recognize the battery at all. If its plugged in the battery doesnt charge...it just shows the electrical power only pic in the corner. I can even open it up and take the battery out and it doesnt even notice. Please help.
You could try cleaning the contacts on both the battery and the player (make sure it's unplugged) with some alcohol on a cotton swab. Other than that your battery may just have completely died and you'll have to purchase a new one.
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After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did? 1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device. It recognizes the device but can´t find any update to the drivers, 2. Updated Windows Media Player 9 to Windows Media Player 10, 3. Restart the computer 4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers. 5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)" 6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.
The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
The same thing happened to me- I have a Creative Zen that I hadn't used in a few months. If the mp3 player has not been used for a long time the battery will be depleted. You will need to plug in the mp3 player for a long time- hours - see this website for details: