The lights come on but the motor doesn't start. I have removed all the screws I can get to but the mixer won't come apart. I would like a suggestion as to how to get it apart, or where I can get a parts diagram. I have tried several online parts listings with no luck. (my model is XAAS)
You can take it apart by removing the pin which is in the shaft that does NOT hold the attachments....... i got mine out with a nail set and a gentle tap or two with a hammer. after you remove that pin the portion that holds the attachments will slide down revealing three more screws and some gearing. if you remove those three screws....... the top will come apart (assuming you have removed the other four screws which are visible when the unit is assembled) and you will see the circuit board.
There's 2 short screws that you can see. on the shaft of were you put the attachments, there's a c clamp that you need to take off and there's a pin that you have to punch out ( be sure to save these parts ). once you get this off you should see the gears, on the outer side of the machine there will be 2 more screws but they will be longer( don't take the screws out that are in the gear area ) and the top should come off then. when you look inside, you should see a micro switch that is located where the two haves meet. sometimes there's a piece of metal that is held down by a brass screw that doesn't engage the micro switch. the way i fixed mine was to fashion a new piece. ( make sure that the piece engages the switch when you put it in the down position ). reverse your steps to put it back together and test.
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