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Posted on Sep 26, 2007
Answered by a Fixya Expert

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Cant answer calls

Hi I have had an orbit for a month and am loving it...except that sometimes it will ring but when I try and press a button (hard key or screen button) it will not answer the call it lock up until the call either ends or goes to voicemail! This is VERY frustrating and all o2 can offer is to send it away for two weeks to look at it! I Any ideas greatfully recieved

  • hawaiijulia Sep 29, 2007

    I took out the sd card removed the co pilot software and tried using the phone. It worked fine and answered all the calls. I have reinstalled the co pilot software using the sd card and will try again to see if it works. HAs anyone heard of this problem before is it a software conflict or corruption?

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  • Expert 76 Answers
  • Posted on Sep 27, 2007
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I would try to do a hard reset on the phone. (in the settings, it will be under clear storage)

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