Whenever I use cover stock (I've tried many different types & weights)
the entire print side has a light covering of toner - I don't know if you would call this tone up. I've tried ever print combination or setting possible - heavy stock, ultra, media select switch up, manual tray etc. It happens with the PS Driver and the PCL Driver. Nothing seems to work. I would appreciate any suggestions.
It is a fact of digital print that toner scatter will apear ever so slightly. But it is noticable much more on glossy stock, as there is a high reflectivity, and no micro valleys in surface texture to loose it in..having said that...glossy stock is very difficult to print on with the Ilumina..even on label setting/ auto select for weight and Media switch on(this is the best I have been able to achieve)
Xante have bought out an upgrade kit that you can 'purchased' that is supposed to address the problem; but speaking to the technician he said that although it fixed one problem it was causing another. I'm having a problem with mottling of solid solours with mine now - engineer argued that it was the stock I was using but couldn't give any reason why it didn't do it previously and I'm using the same stock as before.
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unplug the printer for about 5 minutes thne remove the cartridges then after five minutes put the cartriodges back ion and power on the printer and after that check if you still have the toner light on if not try to print ....
If it is a rebuilt toner cartridge then you probably will have to replace it. If it is a new oem cartridge (also try it if it is a rebuilt) take it out and ly shake it side to side. Not too hard as you could end up covered in toner. The idea is to break loose and then redistribute the toner powder evenly. Then reinsert and see if that clears your error.
Some printers don't actually measure the level of toner they count pages. So if you print things differantly than what it expects or use rebuilt carts with more toner it thorws that out. Then the only way is to replace the cartridge with a good one to reset the count.
The fuser on fax machines is set at a temperature to heat 20 lb paper hot enough to fuse toner. Cover stock requires more heat or a slower passage through the fuser. This is done in copiers by setting the paper type to thick, which slows down the paper passage. Check if there is a setting in your fax for a different paper type.
This is from a previous
post and may help with your problem. I have printed 1000's since I came
up with this fix with no recurrence of any streaking. Let me know how
this works for you.
I have come up with the cause
and a fix for the above problem. This also fixes the problem of lines
running the direction of paper travel on color prints. Black and white
prints are OK. If you have a warranty on your printer or drum unit then
you can have the drum unit replaced and hope you get a good replacement
drum unit. To fix your drum unit do the following:
1. Remove the drum unit from your 3100cn.
Set the drum unit on a clean level surface and avoid touching the drum
or the transfer belt (the decal with 4 arrows points to the transfer
3. Remove the 6 screws from the top cover (the cover
has the blue handle attached). Two screws are on top at both ends of
the blue handle. The next 2 screws are on the sides and line up with
the decal with 4 arrows. The last 2 screws are also on the sides and at
the lower corners of the big decal that shows how to remove the drum
unit from the 3100cn.
4. Carefully lift the cover from the
drum unit and cover the drum unit with clean paper to protect the
transfer belt from bright light. You can
carefully reinstall the drum unit without the top cover and run some
color prints. If the lines are gone then continue with step 5.
Look at the ribbed side of the top cover. Some may show some toner
build-up. Some of the rib intersections are too high and are dragging
in the toner that is applied to the transfer belt. The ribs are there
to add stiffness to the cover and to keep it from bowing.
6. Place the cover handle side down on a clean towel.
Using a palm sander with 320 grit sandpaper and light pressure (the
weight of the palm sander) sand until the ribs going both directions are
showing signs of being sanded. You will be able to see the difference
as unsanded areas will be glossy and sanded areas will have a dull
8. Switch to 600 grit paper and do a light sanding.
9. Wash the cover under cool water. Don't use hot water since that could cause the cover to bend.
10. Dry completely. I used compressed air.
11. Reinstall the cover to the drum unit. Tighten the 4 side screws first and then the 2 top screws last.
12. Put the drum unit back into the 3100cn and try a color print.
13. Please post if you have any questions about the procedure.
14. If your next drum unit has the same problem you can swap top covers.
You just need to remove the toner and reach in with a dry rag and wipe the little inch wide window that is above where the toner goes. This window gets covered with toner dust and makes prints lighter...It runs all the way from right to left above the toner and drum.
first, make sure all your consumables are in good condition, run a configeration page and check the percentages....toners should be 10% or more.
drume should be 50% or more(depends on what weight stock u been running), but run the ID check print, to see drum results.
The transfer belt should be above 20%..
This will ensure your machine can deliver.
next, make sure you have the correct paper weight setting( both in front panel(web browser) and (application drivers) for the stock. If you have setting gtoo high, then over toning will occur.
also, stock must be suitable for laser printing, offset, or cheap paper will drive you nuts....