Whenever I use cover stock (I've tried many different types & weights)
the entire print side has a light covering of toner - I don't know if you would call this tone up. I've tried ever print combination or setting possible - heavy stock, ultra, media select switch up, manual tray etc. It happens with the PS Driver and the PCL Driver. Nothing seems to work. I would appreciate any suggestions.
It is a fact of digital print that toner scatter will apear ever so slightly. But it is noticable much more on glossy stock, as there is a high reflectivity, and no micro valleys in surface texture to loose it in..having said that...glossy stock is very difficult to print on with the Ilumina..even on label setting/ auto select for weight and Media switch on(this is the best I have been able to achieve)
Xante have bought out an upgrade kit that you can 'purchased' that is supposed to address the problem; but speaking to the technician he said that although it fixed one problem it was causing another. I'm having a problem with mottling of solid solours with mine now - engineer argued that it was the stock I was using but couldn't give any reason why it didn't do it previously and I'm using the same stock as before.
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i want to ask few question, are you using correct envelopes for this machine or can you use any type, is the weight of paper like is 20lbs
paper, or is it cheap 99 cents paper.
the port where the color ink is spout or ejector port is issue.
call the manufacture customer care center ask for technical services.
go online to the following sites for more help or informations.
Are your settings for media type and media weight are correct. Remember different paper, different settings. Make sure your feed rollers are not worn, if worn replace them. A lot of paper jams are caused by miss-feeding, due to worn feed rollers(try cleaning them with alcohol).
you need to check your settings, you may need to fool the machine..
on the webpage, or the front panel, select material type as plain.
set the weight setting as auto.
in the driver, make sure the setting is set to "printer Setting"
also in the driver check the selection for "black" instead of "colour"
hope this helps..
first, make sure all your consumables are in good condition, run a configeration page and check the percentages....toners should be 10% or more.
drume should be 50% or more(depends on what weight stock u been running), but run the ID check print, to see drum results.
The transfer belt should be above 20%..
This will ensure your machine can deliver.
next, make sure you have the correct paper weight setting( both in front panel(web browser) and (application drivers) for the stock. If you have setting gtoo high, then over toning will occur.
also, stock must be suitable for laser printing, offset, or cheap paper will drive you nuts....
I have been running this machine for 2 years.
The only way I can run is too
1 printer media to plan - on Ilumina display panel
2 media weight to auto on Ilumina display panel -
3 When printing in printer dialog be sure set these options -
-printer features-insert option - set media type to Printer Setting
I have tried changing the media types as well and will not work for me-
but setting to auto works.
feed the stock thru the Multi prupose tray. Set a custom size in the PDD to 5 mm larger diamension for W and H. this fools the machine to thing larger stock is being printed. feed your original stock. do not scale to fit....and presto, you can print to full bleed...