A error starting program message appears on the pc " The FINEPIXWIEWER.EXE is linked to missing export DDRAW.DLL:DirectDrawCreateEx"
I have tried reloading the software to no avail .
I have uninstalled and then intalled the software - no good either
If you have Windows 98 operating system on your computer, this can be related to your problem, you will need un install Finepix Viewer,then install Direct X from the microsoft website before reinstalling Finepix Viewer, remember to answer No when prompted to keep the default settings.
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Insert the Windows XP CD-ROM into the CD drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD drive if you are prompted.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Press 1 (One) to select windows XP and then hit enter.
When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
At the command prompt, Type Bootrec /RebuildBcd and then press ENTER.
If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory. To add the entry to the BCD store, type yes. A confirmation message appears that indicates the entry was added successfully.
If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.
Turn off the computer and wait at least 5 seconds with the computer in a full off state. Turn on the computer and press the F8 key repeatedly as the computer starts. An "Advanced Boot Options" screen opens. Select Repair Your Computer and press Enter. Select a keyboard layout that matches your country/region and click Next. When the login prompt appears, select the user name with Administrator rights (not Administrator) from the User Name drop down. The user name with Admistrator rights is most likely the first user name that was entered during the initial computer setup. Type the logon password into the Password field and then click OK. A System Recovery Options window opens. Type Bootrec /RebuildBcd, and then press ENTER. • If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory. To add the entry to the BCD store, type Yes. A confirmation message appears that indicates the entry was added successfully. • If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command. Bcdedit /export C:\BCD_Backup ren c:\boot\bcd bcd.old Bootrec /rebuildbcd
Restart the computer.
What you need to change is your screen resolution to either 800 x 600 or to 1024 x 768 (in your desktop settings) What is happening is that your Lexmark all-in-one center doesn't think your monitor can handle the program (or something to that effect). You will NOT have to restart your computer either. Just restart your Lexmark All-In-One program and you can start scanning.