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Posted on Apr 25, 2009

Top load won't agitate or spin

Sears Top Load Model 110 91512210. I cna't find repair manual because there's a problem with model #. The machine fills and drains fine, but won't agitate of spin. There's a loud clicking noise.

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  • Contributor 43 Answers
  • Posted on Apr 25, 2009
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Joined: Apr 25, 2009
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If it is a direct drive (no belt) Your motor coupler is broken. The washer would make a grinding noise but do nothing. Basically it is like a belt it connects motor to tranny. It is a fairly inexpensive part $20-25 retail.

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Agitator broken off in top load Sears 300 washing machine..i have manual from purchase noting model 110.2234/2244. where can I get replacement part.

That isn't a complete model number. I found three models at Sears Parts Direct that started with110.2234* . Click on the Models tab at https://www.searspartsdirect.com/search?q=110.2234 . The three machines use the same parts. The parts diagram for the Kenmore 110.22342511 top load washer here: https://www.searspartsdirect.com/model/3219xhjolw-000582/kenmore-11022342511-washer-parts . The upper agitator is given a different number on the basket diagram for some of the models. However, the current replacement is part W10836692. This is back-ordered at Sears Parts Direct. It's listed as in stock at https://www.maytagreplacementparts.com/PartDetail/Upper-Agitator/W10836692/4363274 and https://www.appliancepartspros.com/whirlpool-agitator-w10836692-ap5988691.html .

Kenmore manuals almost never list the full model number. They make one for several models in a line or multiple lines. In this case, the manual covers two series: 110.2234xxxx and 110.2244xxxx washers. 110 means that the machines were made by Whirlpool with the Kenmore nameplate. Manuals Lib has a copy of this manual here: https://www.manualslib.com/manual/1327493/Kenmore-110-2234-Series.html . In the future, you can usually find the model number in one of several places on the washer. Check for the label on the back of the control panel, on the back in the upper left corner. or inside the washer on the frame under the lid for a top-load machine. There are a few other spots where the label could be but those are the most common. I hope this helps.

Cindy Wells
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1answer
0helpful
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The top agitator does not spin all the time. something stripped ?

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0
0helpful
1answer

How to take out the agitator

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator.

Also see the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

This is a description of how to replace the "Agitator dogs" but it also shows how to remove the complete agitator assembly.

1helpful
1answer

The upper portion of the agitator (Kenmore Series 80 top load)stopped spinning as if the thread has stripped. What parts need to be replaced?

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Basic top load, direct drive Whirlpool / Kenmore washers with two piece agitators use "agitator dogs" to allow the top section of the agitator to turn in one direction only.

These are plastic pieces and over time can wear.

See the following for how to replace them.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=71493d5cab3d7784ad8aa7cde8e5e5d4


0helpful
1answer

Agitator spins in one direction

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you have a two piece agitator, the top section is only supposed to move one way.

See the section in the Sears site for the agitator dogs.

If the lower section only turns in one direction, the problem is likely in the transmission.

See the following Whirlpool Service Manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


0helpful
1answer

Kenmore washing machine Model 110.4767292, squeaky agitator

I can't seem to get the Sears Parts site for your washer model number.

Can you verify that it's correct?

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

In the interim, here is the Whirlpool Service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


Following is a procedure for removing the agitator(s) on top load washers.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

If you take the agitators out, I'd make sure that any "gunk" is cleaned off and check the splines inside the agitator and on the transmission agitator shaft.

It's probably not a serious problem.


0helpful
1answer

Agitator does not turn ..... you can hold on to & it doesn't turn in wash cycle

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

If you move the timer to the spin cycle and the washer drains and spins, the motor coupler (A common replacement part) is OK.

This points to one of two possible solutions.

First, I'd remove the agitator(s) and look inside at the splines inside the agitators and at the splines on the main agitator shaft.

Here is a description of how to remove the agitators. Your washer may be a bit different but the Sears site should help to determine how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=7a980a8b05b84ff3b7ee1c8ba46e2ae8

If yoy have a two piece agitator and only the top section doesn't agitate, the problem is likely the agitator "dogs" as described in the illustrations.

If the Agitator splines are worn or damaged, You'll have to replace the agitator.

If the splines on the transmission agitator shaft are worn, you'll probably need a new or rebuilt transmission.

In addition, see the following Whirlpool / Kenmore service manual and parts list for their commercial washers (consumer models are basically the same).

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf



1helpful
1answer

Washer will not spin or agitate. Pump works.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




0helpful
1answer

My washing machine spins but does not aggitate what do i need to do?

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

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