Sole Fitness Sole E20 Elliptical Logo
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Tammie Altshuler Posted on Oct 17, 2013
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Sole elliptical display first said Level Err and now says Motor Error. What can I do to fix this?

1 Answer

ernesto cuadra

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  • Sole Fitness Master 12,223 Answers
  • Posted on Oct 18, 2013
ernesto cuadra
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Joined: Sep 03, 2011
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Follow this steps and fix it. God bless you
Check power problems if the console on the elliptical machine does not light up. Make sure that the plug for the machine is secure in the outlet. If it is plugged in, ensure that the outlet is receiving power. Check the breaker to make sure it has not tripped off.
Be sure that you are using the correct adapter that came with the elliptical machine. Because different adapters are able to handle differing amounts of energy, the wrong adapter will not transfer electricity like it should. If the adapter is pinched or damaged, this could also alter its effectiveness.

    • 2
Make sure the correct adapter is being used if the resistance settings seem to be too hard or too easy. If the correct adapter is being used, reset the machine. To reset the machine, either switch the "On/Off" button or unplug the machine from the wall. Doing this will allow the device to reset itself to the default resistance. Turn on or plug the device back into the wall and retry all of the levels of resistance.
    • 3
Do not be concerned if you see small particles left on the guide rails. Over time, the roller wheels gradually wear down. When this occurs, they leave residue on the rails. Because this is considered to be normal wear, all you need to do to fix the problem is wipe the rails off with a damp cloth.
    • 4
Minimize the risk of receiving erratic readouts on the monitors by avoiding outside interference. For example, gripping the heart rate handlebars too tightly can affect the monitor. Similarly, the heart rate grips can be rendered less effective when there is too much vibration. Consider not holding these monitors throughout the workout to minimize vibration. The readouts also can be affected by jewelry. To minimize errors, take off rings and other jewelry before working out on an elliptical machine.

1 Related Answer

ercupa190

ernesto cuadra

  • 12223 Answers
  • Posted on Dec 01, 2011

SOURCE: I have a Sole F63

Test the flexible cable from keypanel vs display board and tigh the connector from display board vs main controll motor board. Test the relais if there are. Test for open and close, and clean the contact with spray for clean contact. Watch the videos. Finally the display board can be faulty b) main motor board too faulty.
http://www.youtube.com/watch?v=TquYcOzGIw4&feature=related

http://www.youtube.com/watch?v=9G4MZh8JO2Q
http://www.youtube.com/watch?v=M7qJrRbdfBc
http://www.youtube.com/watch?v=MIIxoPtvhy8hthttp://www.fixya.com/support/r10724803-measure_voltage_in_transforme_fitnesshttp://www.youtube.com/watch?v=bF3OyQ3HwfU&feature=relatedgood luck , sincerely God bless you.

E.CUADRA
MANAGUA, NICARAGUA

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