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Re: my printer isnt working
Could you please give us some more details?!
What does it mean "nothing works..?":
Is it no power and machine is dead and cant be turned on,
or is it no printing etc.
In case you have no power and machine cant be turned on, check power plug. Did you have a weather lighting strike the days before?
If you cant turn on, there is no chance to fix it anymore: The pcb (microelectronic has a short circuit!). The repaircost are higher than a brandnew machine (sparepart about 120EUR or 110US$ plus servicehour).
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you have a clogged jet and ink has dried inside i reckon... the only other thing it could be is the message from the logic board (its motherboard) inside printer isnt getting to the print head or print head itself has malfunctioned - i would suggest to fix but it would probably be cheaper to buy a new one but dont give up.... sometimes they do work if you print pages even tho there is no flow and the heat may dislodge blockage if there is one... But heres a video that may help...
Two possible solutions: 1) remove ink crg from the head, remove head and soake the nozzles ( small round holes ) in water few times and put it on absorbing cloth for a while to dry out. Put it back in and do the cleaning few times. 2) replace the print head and purge unit.What isnt worthed.
found solution: driver software had an error while installing & only installed half the proper software. i had to uninstall the lexmark 5200 serious software completely & download it again from the lexmark website.
i talked to the lexmark customer service live chat line on their website & found out what the problem was. they are very helpful, i highly recommend using it if you have a problem with your lexmark product!
pretty simple solution, its just a little time consuming.
How do you connect the mfc to your computer/laptop? In case you use usb make sure that the cable isnt longer than 3m and it is connected directly to your comp/lap usb. Do NOT connect to a hub. This causes a prob with the scanner.
In case you have it installed within a network (RJ45) there is a guide which can be download from brother homepage of your country. It explains the settings and installing for the scanner and printer.