I am using a Sony Handycam DCR-HC20 NTSC and I am trying to transfer video I have recorded to a CD. When attempting this procedure I keep getting prompted to insert a blank CD. The problem is that I have already inserted a blank CDR. I have tried many different disk with the same result.
This is a problem with the type of drives that are supported by the Picture Package software (assuming this is what you are using to transfer the video). This camcorder came with Picture package 1.0 which does not support quite a few drives (the entire list is available at www.ppackage.com). I think your drive will also fall under the same list of unsupported drives.
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Unfortunately, the original software is not available for download. However, you can use i.LINK interface and use the Windows Movie Maker available in the Windows to transfer videos from the Camcorder.
Hi, Its problem of bad ccd imager in your Sony DCR-HC20 camera and this part need to be replaced. Sony has announced free of cost repair for subject problem in DCR-HC20. Click Sony Support for further info. Thank you.
I had same problem. Got lucky and found Westpeak Electronic Services in Calgary, AB in Sept 2009. I left it there, they replaced and aligned the ccd imager free of charge and mailed it to me a week later. I live in British Columbia. Their number is 866-410-Sony
There is no problem on your camera, DCR-HC19E is PAL system(European system) DCR-HC20 is NTSC(American system). Are you in US or Europe? I think your TV is NTSC, cause the tape recorded on DCR-HC19E you played has no color. To confirm, connect your HC20 to TV in camera mode, not recording yet, just look at the TV as your monitor, If its in color, no problem, just erase the old video recorded on the HC19E, but if its important to you, you can convert it to NTSC using a PC. thanks