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There should be a small hose that is spraying the water. That hose should be put inside the overflow tube and heald in place with a clip or put into a small hole on top of the tube. Only put the tube in just enough to hold it in place. If it is spraying from anywhere else you need to replace or repair the ballcock.
After flush the system must close the hole which lets water into the toilet. If it does not close after flush, it is continuously letting the water thru. Check if it closes after flush and allows tank to fill.
You can try this, get a bottle of liquid plumber industrial or pro, and pour the entire bottle into the pipe in the toilet, when you remove the toilet cover you see a pipe that has a water line in it from the fill valve, if you can't pour the liquid into this pipe, then turn off the water to the toilet, flush it and hold the handle until all the water has emptied out.
Now while holding the handle, pour the bottle into the hole where the stopper is open, the hole where the water goes down.
Wait a hour, then take a bucket of hot water and fill the toilet water tank, flush it, do this again.
Now turn the water back on and flush. If the shower still over flows, you will need a plumber to come and snake the main line from the toilet down until the clog is cleared.
Unless he finds a close access near the toilet if this is on the first floor and he can do it from the basement.
turn water supply off to toilet and disconnect water line from bottom of toilet tank. flush toilet to drain tank, use towel to soak up water inside that didnt flush.remove the 2 bolts ( 1 on each side of toilet), lift toilet up and move to one side and lay on it side, scrape off old wax ring from bottom of toilet, scrape off excess wax from pipe on floor. install new wax ring over drain pipe. stand toilet upright and lift straight up over drain hole and reset slowly to make sure each bolt goes through the holes on toilet, replace nuts and washers on toilet and tighten. hook water supply liune back up and turn on water.
The Shut-off mechanism inside the toilet tank is staying open. Turn the water back on, Remove the tank lid and flush to see exactly what is going on. You should notice that the rubber piece of the mechanism does not go back down to cover the flush hole. That should be your problem. Spray some lubricant (WD-40) on the moving hinge at the top of it or replace the entire assembly.
Before you flush the toilet, take the top cover off the tank. Then flush.. Sometimes water sprays from the float valve, sprays up against the underside of the cover, then runs down the back of the toilet.
Don't know if you have calcium build up problems. If you do you could pour a calcium cleaner into the tank to try and clear up the problem. This would be the only way to possibly clean the enclosed area. Good Luck. Jeff
The hole your refering to is common in the manufacturing of toilets and is generally filled before it leaves the manufacturing. I have repaired several toilets, new toilets, all American Standard, using a good grade of epoxy - not silicone. I used West System epoxy as this is made for marine projects and surprisingly states "toilet repair" as one of the uses of their product. I'd suggest carefully chipping the smooth porcelan around the hole to give the epoxy something to grip. Use a knife or screwdriver to gently chip the edges and make sure the area is dry. Press the epoxy into the hole and give it enough time to cure before putting it back in service. Of course, if the toilet is less than a month old I suggest returning it and getting a new toilet.
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