Question about Sony (1-796-293-13) Plug-In Module DVD Drive

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Sony DVD RW AW-G170A will not install

I have dual boot system. On one system my DVD (AW-G170A) works fine. On the other, it does not run or show up as a device. I tried uninstalling and installing and I get a message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I tried copying the whole driver file from my other system but to now avail.

Posted by paul2 on

  • 3 more comments 
  • paul2 Sep 26, 2007

    I hunted high and low for a device driver for this device, but, again, to no avail.

  • Anonymous Nov 06, 2007

    WHY MY DVD DOSN'T WORK PROPERLY WHAT CAN I DO FOR THIS ERROR

  • SRSRSR Dec 22, 2007

    Cannot load device driver (Code 39)

    I can't find a driver?

  • reza77uk Jul 11, 2008

    Same problem for me !

  • alyerla Dec 11, 2008

    code 39

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5 Answers

Anonymous

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  • 111 Answers

Click on the link below to fix the issue.

CD/DVD drive not working
l

Posted on Sep 01, 2010

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Anonymous

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Follow this article to fix the issue..

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Posted on May 26, 2009

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Anonymous

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Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 18, 2008

Anonymous

Thanks,
The problem now become moot. I installed Vista and the subject partition and all is well. I believe the process you have suggested has been tried. ...uninstall.. (verify uninstalled) ...scan... re-install.. many times through the trouble shooting senario.

Yes this is the actual device name try googling it and you will get sony hits. http://www.direct2deal.com/Computer/2007/10/57919/deals.html

I just tried sony and could not find it... but it's there.  Thanks for the response

Posted on Oct 29, 2007

Anonymous

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  • 382 Answers

Code 39 loadTOCNode(2, 'moreinformation'); Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Resolution:

Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

Is that the actual model number?

Nowhere does that item exist on SONY's support page.

If so, it may no loger be supported....


Keep me posted.

Posted on Oct 28, 2007

3 Related Answers

Anonymous

  • 8 Answers

SOURCE: SONY DVD RW AW-G170a

This is a problem with the DVD Writer model. SONY DVD RW AW-G170a has problems reading DVD+/- R/RW Discs. But there is no problem with any of the DVD+/- R/RW Dual Layer, DVD Ram or CD+/- R/RW Discs. It is the reason that this DVD Writer lacks the correct bitsetting for DVD+/- R/RW Discs. There is nothing else you could do other than replacing the wirter with some other model.

Posted on Aug 14, 2007

Anonymous

  • 1 Answer

SOURCE: My Sony DVD RW stopped working.. with error messages.

Hey its really worked Thanks Nitesh Oza

Posted on Aug 20, 2007

viper818

Mikhail Krivulya

  • 1 Answer

SOURCE: My DVD Wirter does not read dvd files

I try to install Win7 SP1 under WinXP3. DVD-ROM don't want to go work from one moment. Before everything is OK.

Posted on Dec 05, 2013

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hi dear

the drivers are part of windows
what they look as though they did was rerun the m/board setup disk and install the m/board drivers
try removing the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
check for a firmware update
the laser may be dirty or has gone
try the drive on another computer

for firmware , here
http://club.cdfreaks.com/f86/sony-aw-g170a-firmware-1-71-firmware-available-192972/

oke

cropp
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