I've had my Konica Minolta Dimage G400 for a few years and I loved it but just as I was starting a 24 day European cruise, it broke down. So I had to buy what they sell on the ship. Every picture I take with it turns out white except if I use the zoom. Then they're ok but I can't always zoom. I tried to change the settings and return to the original settings but nothing works. Please anyone tell me if I should send it back to the company (no more warranty) and hope it doesn't cost too much or just forget about it.
I have experienced the same issue after approximately 4 years of use. Photos taken outside appear white while ones taken inside or in low light have lines accross it. I contacted the authorised repairers in Australia and was advised that the lens apeture has broken and that the required part is not longer available. Even when the part was available it cost $300 to fix so it was never economical to get it repaired. The camera can now not be used.
As far as i have read, there seems to be a lot of people out there who have the same problem. it is after 2-3 years of usage, and with no real solution available. just seems like a factory fault in that particular model.
I have exactly the same problem as dbrad :( Also, where the light level is between daylight and inside, the hotos are like a 1950's TV with horizontal bands. So I'm buying a new Canon A470 on Wednesday.
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Konica Minolta stopped producing digital consumer cameras a few years ago. As a result parts are very hard to find and it is difficult to repair these models. Unfortunately an issue like streaks on the image is usually a shutter mechanism problem and the part would need to be replaced. You'll most likely be better off buying a new camera.
Photo Tech Repair Service
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This camera has been discontinued, and is no longer sold as new. There are still vendors that sell accessories for this camera including batteries and SD memory cards. A google search of "dimage g400 memory" reveals a number of retailers that sell SD cards of varying sizes up to 2 GB specifically for this camera.
Going beyond 2 GB however, will probably give mixed results, as most cards 4 GB (the next size up from 2 GB) are SDHC type cards. An SDHC card looks identical to the SD counterpart, but is manufactured to a different specification. The SDHC specification was developed after you camera was made, so use of cards bearing the SDHC mark is not supported.
Your problem is likely due to corrosion on the battery contacts inside the camera
which can prevent the full power of the batteries from flowing into the
camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with
a dry cloth (heavy corrosion may require cleaning with a wire brush,
steel wool, or sandpaper). Remove any residue that may have fallen
into the battery compartment during cleaning, then wipe both ends of
the batteries and place them back in the camera. This cleaning clears
the problem about 90% of the time. If it doesn't work for you, the
camera may require professional repair.
I have the complete instruction manual for the G400. I think I can just email you the whole file if you like.Let me know and I will do that. [email protected] I have this camera and cannot get it to focus properly.
We have received a number of inquiries regarding the usage of Konica Minolta digital cameras with non-genuine or counterfeit Konica Minolta lithium-ion batteries.
Please be advised that genuine Konica Minolta lithium-ion batteries are equipped with security system to prevent the camera from damages. It has been reported that some counterfeit batteries are NOT equipped with a security system. The use of such batteries will cause damage to your Konica Minolta digital camera and may cause fire.
Further, every Konica Minolta digital camera has been designed to fulfill its nominal value in performance with a corresponding genuine Konica Minolta lithium-ion battery.
For safety and optimum performance, we recommend that you only use genuine Konica Minolta lithium-ion batteries with Konica Minolta digital cameras. Genuine Konica Minolta lithium-ion batteries will include the Konica Minolta model # (NP-200, NP-400, etc) and are only available through authorized Konica Minolta dealers and the Konica Minolta on-line store.
Please note that Konica Minolta is not responsible for damages or troubles caused by the use of lithium batteries which are not specified in the instruction manuals or not produced/distributed by Konica Minolta Camera Inc.
Genuine Konica Minolta lithium-ion batteries are listed below:
Konica Lithium-ion Battery DR-LB4 for Konica Digital Revio KD-510Z/410Z/500Z/400Z/310Z
Minolta Lithium-ion Battery NP-200 for Minolta DiMAGE Xt/Xi/X
Minolta Lithium-ion Battery NP-400 for Minolta DiMAGE A1
Minolta Lithium-ion Battery NP-600 for Minolta DiMAGE G400
Minolta Lithium-ion Battery NP-500 for Minolta DiMAGE G500
Minolta External High-Power Battery EBP-100* is available for the following models:
Minolta DiMAGE A1/Z1/7Hi/7i/7/5/S414/S404/S304
* EBP-100 is consisted of 2pcs. Lithium-ion Battery NP-100, 1pc. Battery Holder BH-100, and 1pc. Lithium-ion Battery Charger BC-100
For further assistance concerning Konica Minolta products, please contact Konica Minolta technical support by phone or Interactive Q&A or visit our website at http://www.konicaminolta.us
Thank you for your understanding and cooperation in this matter. We look forward to your continued support for Konica Minolta products.