I have a Canon ir 3045 copier. I had sucessfully scanned two documents but the third scanned document (107 pages) was not emailed to me. When I click on press details, the job type reads #801. how do i retrieve the document?
Go into system monitor, send, log, highlight the failed job, press details. What is the NG # shown here?
7xx cannot connect issues
8xx could connect, but something is wrong
751, 752 cannot connect to device
801 user password issues
service mode > copier > adjust > adjust xy > adjust Y input the value from the label on the front cover
This is all I could find. Try adjusting by 1/4 inch. Thank you Santosh
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