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buy another. you need a main board..very expensive. samsung builds stuff cheap and they put alot of features on their units.. thats why people buy them. but the downside they dont last. try to look at a canon product ?
This sounds like a device-driver problem. The camcorder will never be recognized by your PC until you get the right driver and then the 'Mass Storage' msg will go away.
Vista is too new for the D363. Check the Samsung website for a Vista driver for USB.