I went bowling one day and the phone was in my pocket. The bowling ball was too tight on my fingers and didn't come off and swung back into my phone. Now the external screen doesn't work. It is just blue. If you hit the phone with your hand random lines of colors appear for a little bit that just stay there. Help!
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replace the phone, that is symptomatic of a phone that has a compression crack, (sat down it was in the pocket, shut too tight, etc) There is no repair, but if you have the insurance it is covered as damage.
I have a similar issue...left side hinge pin came out...found it in my pocket and attempted to put it in place and then the screen went blank...no luck...but I was able to take the motorola phone toola and retrieve the data, names, etc and move to another motorrola phone I have. A few days later I found a small wire clip thing that must ground or contact something in the hinge...no luck yet fixing it. Help
this problem has probably occured due to the phone being knocked. i used to have a motorola l7 slvr and it did exactly the same, i found that if you hit the back of the phone fairly hard the screen would come back on. im not sure if it is the same for the razr but hey its worth a try. ti be honest i think motorola are terrible mobile phone manufacturers but great 2way radio manufacturers
i tried some electrical contact cleaner (brake cleaner WAL-MART .89 cents) on the hinges. Open ti back and forth several times. NOTE: do not spray alot, just a little at a time. Then it got squeaky and started working. Then I sprayed a little WD-40 on the hinges and it works fine.