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download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate
For me the solution was this:
After entering the recovery mode (turn off the player, move the hold
button to the right, and press the on and rec button, then connecting to
when the 16 mb folder opens create a NEW FOLDER (not a text
document) called "Sansa.fmt". then disconec the usb and it was fixed.
if you go into the setting section of the menu you can select the USB mode back again, if this fails to solve the problem, take the back of the player off via 4 very small phillips screws and remove the battery for at least 30 seconds then put it back in and it should be good.
You can enter recovery mode by first: Making sure the player is off Push the hold switch towards the headphone jack so you see orange Press and hold record on the left of the player With record still being held down, plug into the computer Once you see welcome to recovery mode on the screen of the player, let go of record At this point you can reload the manual firmware. You will probably need to contact sandisk so they can give you the link to the file.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor