I have a sudden inability to print with the cartridge that I have been using. It was printing fine and then started saying that I need to remove and check cartridge. So I rebooted everything, removed all the cartridges and replaced them, exchanged the cartridge for a new one and I still can't print. I need help with this asap, as of course I have something really important that I need to print today SOON. Please help.
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CL41, this is the one you are using for your cartridge.
Did you change your cartridge with brand new one or refilled one??
If you did with refilled one, the ink level won't go back with full.
This is the method how printer measures the ink level.
1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"
So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.
Hi Good day!! did you try to print other documents? if yes try to restart your print spooler Click Start- Setting- Control panel- administrative tools- services now you should be on services box find the "Print spooler" click Print spooler and then restart it by click stop and then start reply to me for further assistant if my solution did not work thanks
with regards to the status of the lights., its either the cartridges that you installed is not recognized by the printer's print head or cartridges are defective. try these steps: if all the inks are new take them out and get an eraser and rub the small chip gently so as to clean the contacts of the chip ( don't touch it with your finger ) reinsert the cartridges in the printer and allow it to charge.
Take the black ink cartridge back to the person who refilled it. The Microchip that's on the cartridge was not reset properly that's why the printer is returning that error.
You can try some steps before you take it to them to verify it. 1: reseat (take out and put back in) the cartridges into place 2: buy another black cartridge just to check if it will be recognized by the printer, if it does recognize it we know the cartridge is defective. If a new cartridge is also not recognize, start to check your warranty option with the manufacturer...