Well I fixed mine to where it will do it. I had the multi- tray feeder where there was 2 paper trays (one legal & one letter) I removed one paper tray system and put the legal cassette in that one tray. Wala! it detected it as a legal tray now. I got the best of both worlds by removing that tray. Now all you have to do is specify if the paper is legal or not. Just change it on the printer tray and change it on the print properties of your document and away you go.
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go to start -> devices and printer -> select the printer -> right click on it -> select printer properties -> choose page set up -> if you see "page set up option on it" click on it and choose the paper size legal or anything that you want
and if you dont see page setup option where I have shown, do search for such option in printer properties
another option is that....
when you give print from word,excel anythig you get windows to select printer, choose the printer go to properties and all those same steps,
in word,excel or other application there is page setup option in file menu (in office 2007 and 10) if is on "page layout" option.
wherer are you printing this, A4 is european, north america would use letter, etc..
if you go to control panel, open the printers and faxes folder, right click the printer in question, a window will pop up, click on properties.. a new window should open. click on "Printing Defaults" or "Printing Preferences" then click on "Advanced" ( I believe it should be to the lower left) that will open another window, in paper size make it Letter if your in N America, A4 for Euro.. this will set the deafult print..
Click ok, then print a test page from the general tab..
The reason you getting this LOAD LETTER message. your excel page setup is set to print to letter, your machine is set to print top A4
If you open Excel then go to Print then a window should pop up where you select the printer you want to use, click on Properties, then Lay out, then Advanced, and input the correct paper size before you print.
does this happen with all excels files, or one particular?
Create a new Excel file, and try printing it.. possibly could be in that particular file. I have seen this happen alott particulary with PDF files.. Where the incorrect paper size is in the file..
This sets the default settings, that are in effect every time an application starts up.
Also note, that if printer settings are not listed within your START menu, you can find them in the Windows control panel. You can change what shows in the START menu and what doesn't by right-clicking the task bar.
Now start your application and do the same thing under the file menu:
File --> Print --> Settings ... File --> Printer settings ... File --> Page setup .... and also margins. etc...
This sets the actual settings for this application or the current document. These settings over-ride the global default setting in item (2)
To clarify, the settings in item (2) should be setup to reflect the way you use the printer the most often.
The settings in item (3) reflect the actual document you are trying to print now.
Be careful that the paper size settings (3) accurately reflect the paper in the machine, do not confuse metric sizes: A1, A2, A3, A4, A5 ....
with English sizes: Letter, Legal,..... etc
These do not line up exactly.
Also check your document, to make sure that there are no extra characters at the end of your document:
Paragraph marks, Page Brakes, Form Feeds, etc.
Also check the paragraph settings (in Word for Windows, for example, to make sure that is not the cause of the problem.
In word for Windows, for example, you can also go into tools, options and change the way your document is displayed, such that all formatting marks become visible (or click on the paragraph tool)
Finally, most Windows applications offer some kind of print PREVIEW facility, so that you can see what you are going to get, before you physically print it.
I hope this solves your problem, please rate my answers. Good luck.
To answer more effectively - how is the printer connected to the iMac? Is it a USB connection, a printer cable, is the MFC 6800 connected to a print server, an AirPor, etc? A second question I have is if you are trying any kind of tricky printing such as manualduplex printing.
Also, a shot in the dark...Is the Auto Reduction set to on or off? To check: 1. Press MENU/SET, 2 (Fax), 1 (Setup Receive), then 4 (Auto Reduction).
2. Press the up or down navigation key (keys located above and below the MENU/SET key) until the display shows "Reduction: ON?".
3. Press MENU/SET.
4. Press STOP/EXIT.
Another item to keep in mind: You can use three sizes of paper for printing your faxes and copies---letter, legal and A4. When you change the size of paper you ha ve loaded in the Brother machine, you need to change the setting for the paper size so your Brother machine can fit the incoming fax on the page. To set the Paper Size:
1. Press MENU/SET, 1 (General Setup), then 1 (Paper Size).
2. Press the up or down navigation key to select LETTER, LEGAL, or A4.