Question about Samsung CLX-2160N All-In-One Printer

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Wrong colours (only red and blue present) on laser colour copying

Samsung model clx-2160. Produces accurate colour for one third of copy, then remainder comes out in just red and blue. Have tried new yellow toner, cleaning etc.., updated software, but to no avail.

Posted by gumchops on

  • gumchops Apr 24, 2009

    Had a feeling that this might be the case! Many thanks for your help!



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  • 326 Answers

It sounds as though you may have to replace the Image Transfer Unit.

Posted on Apr 24, 2009

  • NitrusInc
    NitrusInc Apr 24, 2009

    Hello, In case needed, I found the user manual for your device:

    There are instructions, again if necessary, for replacing your ITU.

    I hope this helps better solve your issue.
    Thank you.



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p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 9.7px Helvetica}

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That is the correct cartridge. It should look and work the same. Is this a Samsung cartridge or one from a third party, ie: Office Depot, OfficeMax?
Whenever you see metal on cartridges, that means it is a grounding point. I would take it back where you purchased it and have them compare it with another new one. Take your old one with you.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at

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