- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. detach the paper tray and push it back correctly. 2. open the front door and remove toner cartridges, on left inner side u may see a light sensor which detects the toner cartridges.. simply clean this section by a small cotton bud. and in the left side of toner unit there is a sensor door, behind that door there is also a light sensor bulb, which needs to be cleaned by a cotton bud.
you'll need to get to the transfer rollers and de-magnetize them. There should be a "Corona wire" that you can slide from one end of the transfer roller all the way to the other. On the other hand, you may be facing a clog in the blue toner channels, so a thorough cleanup of the entire assembly should help. Or, make a full-blue A4/letter sized document and print it out. Maybe the large amount of blue toner can de-clog the channels. Also, keep the old blue toner if it's not empty because this is not a toner issue.
That is the correct cartridge. It should look and work the same. Is this a Samsung cartridge or one from a third party, ie: Office Depot, OfficeMax?
Whenever you see metal on cartridges, that means it is a grounding point. I would take it back where you purchased it and have them compare it with another new one. Take your old one with you.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe