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Microsoft WORD pdf menus and pdf conversion facility

Goodday Sir / Madame I'm terribly sorry to disturb you. I have a problem with my adobe acrobat 7.0 standard version. The problem is that the adobe acrobat menu doesn't appear in Microsoft Word only. Furthermore there are no icons to create pdf's. I then tried to make a pdf by opening adobe acrobat and selecting make a pdf option. it starts then stops and says there are files missing, run the repair mode. I allow this and it still doesn't work with the same message being displayed all the time (files missing run repair mode) I then thought it might be that I needed to do that and restart the computer but that was to no avail. every other microsoft office application works (excel, powerpoint etc...) fine in that the adobe menus appear and the pdf conversions work. I have uninstalled and re installed the product but i have the same problem over and over again. if you could provide a solution to this problem, i'd be truly grateful Regards Deran Reddy

Posted by deran on

  • deran Sep 26, 2007

    thanks guys it works perfectly now


2 Answers

Dave Harris

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I'm assuming here that you're on a PC, not a Mac, although the advice would be similar. Delete Word's global template then install Acrobat again. Word sometimes manages to corrupt that template with all sorts of strange results. The fact that Acrobat works OK in other Office apps points to it being just a Word problem - and the global template is the first place to start. Note that you will lose all custom styles etc stored in the global template so it'd be a good idea to check what they are and make a note of them first. Depending on your OS and Office version, the template can be in one of several places and can also be hidden, so: On the desktop, double click on My Computer (if it's not there, it should be in the Start menu). Click on the Tools menu & then Folder options. Click on the View tab. Click Show hidden files and folders. Click OK. Hit F3 and search for "" You should find one in either or both of Program files/microsoft office/... or Documents and settings/your user name/... Delete the one with the later date & try Acrobat again (after reinstalling it). If that doesn't work, delete the other one & try again. If there are more copies, delete them one at a time EXCEPT if there is one in a folder called MSOCache. If that doesn't work, can you please post which version of Windows and Office you are using

Posted on Sep 25, 2007


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Try this Deran 1. Open the Microsoft Office program (Word, Excel, Publisher, or Excel). 2. Go to Help > About [program name]. 3. Click Disabled Items. 4. Select Adobe PDF from the list and click Enable. 5. Quit the Microsoft Office program and then restart it. Note:Microsoft Office Applications disable add-ins as a failsafe if the application is prematurely closed (for example, system wasn't shut off properly or the application crashed).

Posted on Sep 25, 2007

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