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Try a restart if that doesn't work, connect a usb mouse and go to the device manager and see if the drivers for the touchpad are installed. If they aren't, go to http://www.hp.com and input your model number into the search box, there will be a place to download the touchpad drivers. Install those and your touchpad should be working.
Does the button actually click when you touch it? If it does not, if you cannot feel a "click" then the button underneath the plastic had collapsed and the actual button board underneath the touchpad area will have to be replaced. It is actually cheaper to just buy another palmrest with the touchpad assembly in place.
If the cursor doesn't move when using the touchpad, make sure the touchpad is turned on. There is a button right above the touchpad with five lit-up dots above it. If the dots are white, the touchpad is enabled -- if they are orange, the touchpad is turned off.
Hi!
I resently had the same problem on my HP laptop and search Google for possible solutions. No solution works until I tried Windovs Update and then got 5 alternatives - Synaptics PS/2 port TouchPad was one of them. I update and restart and finally solve this problem.
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