My Screen is stuck on "transferring files...do not disconnect
I was downloading files to my MP3 player.
I was sure everything was done and complete. I unplugged my USB cord and now my scrren is stuck stating "Transferring files...Do not disconnect.". Is this a quick fix? Did I ruin my MP3? Help!!
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Updating the firmware should be done for this type of error:
For PDF instruction you could download this by doing below:
1. Go to http://cobyusa.com
2. In the right side of the page type MP610 and hit Enter
3. Click MP610 Firmware Update for File Sys Error
4.Unzip file and read the procedure
If you have no time to download pls perform the ff:
File Sys Error
This is a system firmware update. This update will fix the "File Sys Error" message and restore
the MP3 player back to the factory settings. The firmware update file can be downloaded at
This procedure will delete all contents on the MP3 player. Please make sure that you
back up all your documents before proceeding with the firmware update.
To backup all contents on the MP3 player, simply connect the MP3 player to your
computer. The MP3 player will be listed under "MY Computer "as a removable disk.
Double-Click on the removable disk and copy and paste all the folders/files on your
Firmware Update Procedure
Do not have any USB Devices connected to the computer including the mp3 player.
- Download the firmware file from our web site. The file will automatically run itself once it is done downloading. The below screen will appear.
Do the Following:
1- Connect the MP3 player to your computer. It will show up in the number one box in the firmware update software.The windows explorer bar will also pop up when you connect the mp3 player to the computer. Simply close the explorer bar.
2- Once the MP3 player shows up on the number one box, click on the "Firmware Feature" icon to start the firmware update.
3- After the firmware update has been completed, you will receive a check mark in the firmware number one box.
Disconnect the mp3 player from the computer.
Close the firmware update software.
Turn the MP3 player on. If the mp3 player reads Coby, then the firmware update is successful.
Use Windows Media Player to transfer your music files in the mp3 player. This will restore the Artist, Albums..etc selections in the Music menu.
If you have a problem with this device, please read
the troubleshooting guide on the user manual or visit
us on the web at www.cobyusa.com for Frequently Asked Questions (FAQs). If these resources do not resolve the problem, please contact Technical Support.
Weekdays 8:00AM-9:00PM EST Weekends 9:00AM-5:30PM EST Weekdays 8:00AM-5:30PM EST
Try this 1.Push the hold switch towards the headphone jack so you see orange 2.Press and hold record on the left of the player 3.With record still being held down, plug into the computer 4.Once you see welcome to recovery mode on the screen of the player, let go of record At this point you can reload the manual firmware by copying the firmware files to the detected removable disk. Firmwares- Version 1Version 2 Download the correct version or else it will render your device useless.Version can be found on the back plate at botton right.. Extract the downloaded file and transfer the contents to removable disk detected.After transferring,disconnect the player and let it upgrade the firmware
1. Connect the player to PC.
2. Open WindowExplorer on PC.
3. Select the file to save and drag-and drop it into the
removable disc icon. You can also transfer file fromthe
player to your PC.
Do not remove the player while it's transferring files.
It might currupt or damage the firmware and or files
on the player. If the player is accidently removed
while transferring and does not work properly,
remove battery for 3 seconds and replace it.
Disconnecting the Player
After completing the file t ransfer, you must disconnect the
player as following direction:
Double-click on the green arrow in the taskbar on the
bottomright of the window.
When the [Stop a Hardware] message appears, press the
[OK] button and disconnect the USB port.
Unfortunately, your files must have gotten corrupt. This issue is most prevalent if you disconnect the mp3 before it has completed the transfer of songs.
To fix it, format the mp3 by plugging it into the USB port, right clicking the drive that is displayed and choosing "Format". This will remove all songs from the mp3 player. Afterward, you can re-add any songs that were lost. But make sure when disconnecting, you see no loading animation on the screen. Then right click the "Remove Hardware" icon on the bottom right of you screen, choose "Stop". Check again for a loading animation on the screen (if there is one, wait until it stops), and you can remove the mp3 from your USB port.