When attempting to print it won't print. makes noise but does not advance a sheet of paper. not jammed, correct paper, nothing visually broken
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
Regards,Suhail
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When I try to print, the paper will not feed through to print. The paper is loaded on the right edge guide, and the left edge guide is against the paper. The paper will start to feed through, although it is pulled and it gets jammed prior to feeding through to the feeder.
There doesn't appear to be a jam, although the paper will stop in the middle of feeding through the feeder and it gets off alignment.
Is there help for this problem.
cannot print correctly...why unknown characters?
feeds two t three sheets instead of one when printing
While printing, the paper slips and does not feed correctly.
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