The software for my Feiyue EM3000 embroidery machine does not work on my Windows 7 laptop, where can I get software to run my machine?

This sounds more like a driver issue than a software problem. The ArtLink 6 software CD that came with the Aurora 430 had drivers for XP and Windows Vista. However, these drivers may have only been for the 32-bit OS. Windows 7 is the first version of the OS to have had a large number of 64-bit installations.

The latest drivers for the Aurora 430 is available here: https://berninaofamerica.zendesk.com/hc/en-us/articles/200183069-Aurora-Driver-Windows-Vista-7-and-8- . You will need to install two drivers; follow the directions on the site. Make sure that the USB cable is good and that you aren't using a USB hub.

If you have installed the drivers and the ArtLink 6 software still isn't working, ArtLink 7 is fully compatible with Windows 7 and the Aurora sewing machines. The only download site for this software that I've found is https://www.bernina.com/en-CA/Products-CA/BERNINA-products/Software-Designs/BERNINA-Embroidery-software/Advanced-Embroidery-Software/ArtLink-Seven . ArtLink 8 is also Windows 7 compatible. However, I haven't found any documentation on the supported sewing machines.

The driver issue also applies to the dongle. Try this site: https://www.bernina.com/he-IL/Support-IL/Software-he/Embroidery-Software/Dongle-Driver . However, since you have the Editor Lite v4, this dongle may not be supported under Windows 7. The dongle driver is not updated regularly. For some information about the software limitations, see https://www.bernina.com/he-IL/Support-IL/FAQ-he/Software-he/Can-I-update-my-BERNINA-embroidery-software-Editor .

I hope this helps.

Cindy Wells
(There is a patch for the v5 software to run properly under Windows 7. There isn't one for the Editor Lite v4 to the best of my knowledge.)

Is this it?

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Nope. your choices are as follows.
1. have your computer partitioned with Windows 95 and Windows 7
2. buy a second hand computer with the older windows version.
3. Buy the new version of the software.

Mine works with Vista. :)
Just install the XP patch (futura-support.com/downloads/patch.htm) and tell Windows 7 to run the software in XP mode.

3D Embroidery software will not work properly on Windows 7.There are no fixes.

For other versions and probably yours...
You'll need the following service packs to use BERNINA Embroidery Software V5 aand under Windows® 7 / Windows Vista™ operating system:

• Service Pack 2 for BERNINA Embroidery Software V5 (V5.0W)
• Aurora driver for 64-bit Windows® operating systems
• Latest dongle driver
• EConPC 3.1 & ADX 7.14

You'll find them at www.bernina.com\downloads
Hope this helped.
Rick

Hello,

Take a very good look at the upper thread very well because it is possible that it is truly broken because for it to stop working something must have truly happen.

If after careful look and nothing was observe broken, then i advice you carry out maintenance check or service on the machine. This will help in a long way to fix the problem.

Take care

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

1. Download and install the latest Dongle Drivers.
2. Insert your 4D Dongle.
3. Install your 4D Embroidery System software (and all updates).
4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.

If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

1. Download and install the latest Dongle Drivers.
2. Insert your 4D Dongle.
3. Install your 4D Embroidery System software (and all updates).
4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.

If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

3D software does not run on Windows 7.

4D does.